Don Franklin Bardstown
120 W John Rowan Blvd
Bardstown
KY 40004
United States

Customer Testimonials

Report a concern   May 8, 2023 — Rated 10 out of 10 by J.P. Don Franklin Bardstown - Unsold Showroom Visit
What do you like about our products and services?

Transaction went smoothly. No sales person pressure, everything explained throughly.
I would highly recommend Josh Barrett for someone to purchase a car from. I’ve had my car serviced here before and I glad you had what I wanted so I only have to deal with dealership.
Hopefully workmanship remains good on my vehicles an you will remain my service center.

Report a concern   May 5, 2023 — Rated 10 out of 10 by Donna Bowman Don Franklin Bardstown Sales Department
What do you like about our products and services?

Easy and accommodating.

Report a concern   May 4, 2023 — Rated 10 out of 10 by D.B. Don Franklin Bardstown Sales Department
What do you like about our products and services?

Name removed IS THE BEST IVE EVER WORKED WITH !!! SEEMS TO BE THE KING OF CARS HONESTLY.

Report a concern   May 4, 2023 — Rated 10 out of 10 by Jessica Ice Don Franklin Bardstown - Service
What do you like about our products and services?

They went above and beyond what was asked.

Report a concern   May 4, 2023 — Rated 10 out of 10 by Melissa Yurko Don Franklin Bardstown - Service
What do you like about our products and services?

The service department, especially Jenn always take care of my car needs quickly and efficiently! She always keeps me up to date on what I need to do or have upcoming. She is my go to always.

Report a concern   May 3, 2023 — Rated 10 out of 10 by S.V.B. Don Franklin Bardstown - Service
What do you like about our products and services?

Location and friendliness of staff

Report a concern   May 3, 2023 — Rated 10 out of 10 by C.M. Don Franklin Bardstown - Service
What do you like about our products and services?

courteous, pleasent to deAL WITH

Report a concern   May 3, 2023 — Rated 10 out of 10 by J.C. Don Franklin Bardstown - Service
What do you like about our products and services?

Service Department took care of the oil change, new fuel filter and replaced the tires with an alignment.

Report a concern   May 3, 2023 — Rated 10 out of 10 by C.H. Don Franklin Bardstown Sales Department
What do you like about our products and services?

The salesman was friendly and worked hard to find what I wanted and to stay in my price range

Report a concern   May 2, 2023 — Rated 10 out of 10 by Marvin Lockett Don Franklin Bardstown - Service
What do you like about our products and services?

They took care of everything that I needed done and they notified me of one of my tires was bad. I thank them for that.

Report a concern   May 2, 2023 — Rated 10 out of 10 by T.O. Don Franklin Bardstown - Service
What do you like about our products and services?

Good service and my appointments go smoothly.

Report a concern   May 2, 2023 — Rated 10 out of 10 by M.J. Don Franklin Bardstown - Service
What do you like about our products and services?

Close to home

Report a concern   May 1, 2023 — Rated 10 out of 10 by Emily Johnson Don Franklin Bardstown Sales Department
What do you like about our products and services?

Tanner at Don Franklin made my car buying experience great! I told him exactly what I wanted and he did exactly that! He went above and beyond! I will return back to Don Franklin for all of my car buying needs!

Report a concern   May 1, 2023 — Rated 10 out of 10 by Mark Test Don Franklin Bardstown - Service
What do you like about our products and services?

Convenient, friendly, helpful and GM quality all the way!

Report a concern   April 29, 2023 — Rated 10 out of 10 by C.M. Don Franklin Bardstown - Service
What do you like about our products and services?

fast and friendly

Report a concern   April 28, 2023 — Rated 10 out of 10 by F.B. Don Franklin Bardstown - Unsold Showroom Visit
What do you like about our products and services?

We were very happy with the attention your sales person, Steve Tichenor, devoted to our
requests on Thursday, April 27th.

Steve did a great job helping us to facilitate the trade of our previous vehicle and the
purchase of our new Buick Encore.

We were very happy to work with Mr. Adam Roll as well. He is certainly thorough and
willing to go to any length to satisfy his customers.

Thank you for a most pleasant car-buying experience.

Frank D Last name removed

Report a concern   April 28, 2023 — Rated 9 out of 10 by Nathan Stone Don Franklin Bardstown - Unsold Showroom Visit
What do you like about our products and services?

Neal Powell was very friendly and courteous.

Report a concern   April 27, 2023 — Rated 10 out of 10 by L.F. Don Franklin Bardstown - Service
What do you like about our products and services?

Every one in the service area is very helpful

Report a concern   April 27, 2023 — Rated 10 out of 10 by Adrienne Cecil Don Franklin Bardstown Sales Department
What do you like about our products and services?

Brandon & Stephen we’re awesome! It was such a smooth process overall

Report a concern   April 26, 2023 — Rated 10 out of 10 by W.J. Don Franklin Bardstown - Service
What do you like about our products and services?

worked in oIL CHANGE SO i COULD WAIT

Report a concern   April 26, 2023 — Rated 10 out of 10 by Sharon Allen Don Franklin Bardstown - Service
What do you like about our products and services?

Very fast and love that my car gets a wash at the end of the service

Report a concern   April 25, 2023 — Rated 10 out of 10 by John Lyon Don Franklin Bardstown Sales Department
What do you like about our products and services?

Arrived on lot to check out some vehicles we might be interested in. Shortly after. Harley Carothers greeted my wife and I. He was very personable and knowledgeable. He didn't pressure us and seemed to be truly interested in us getting the vehicle we wanted at a fair price. He located the vehicle we wanted and at a fair price. My wife and I thought it might take a couple of days to get the vehicle. We went back the next day in order to follow up on some minor questions we thought up, and we were pleased that the vehicle was on the lot, and he prepped it for us. He answered our follow up questions and needless to say, we purchased the vehicle by the close of business.
It was truly a great experience for us.

Thank you, Harley, for your assistance.

Report a concern   April 25, 2023 — Rated 10 out of 10 by A.K. Don Franklin Bardstown - Service
What do you like about our products and services?

Communication is good and service for trying to find a vehicle is top notch.

Report a concern   April 25, 2023 — Rated 10 out of 10 by Susan Burgess Don Franklin Bardstown - Service
What do you like about our products and services?

Friendly staff. Just wish we could schedule appointments sooner.

Report a concern   April 23, 2023 — Rated 10 out of 10 by David Asher Don Franklin Bardstown - Service
What do you like about our products and services?

Excellent quick service

Report a concern   April 22, 2023 — Rated 10 out of 10 by S.B. Don Franklin Bardstown - Service
What do you like about our products and services?

Tim was very helpful and professional!

Report a concern   April 21, 2023 — Rated 10 out of 10 by G.G. Don Franklin Bardstown - Service
What do you like about our products and services?

great people

Report a concern   April 20, 2023 — Rated 9 out of 10 by M.H. Don Franklin Bardstown - Service
What do you like about our products and services?

Professional service and friendly & knowledgeable service personnel. My service professional is Tim and he's been great to work with.

Report a concern   April 20, 2023 — Rated 10 out of 10 by Tim Gipson Don Franklin Bardstown - Service
What do you like about our products and services?

Good service.

Report a concern   April 20, 2023 — Rated 10 out of 10 by K.S. Don Franklin Bardstown - Service
What do you like about our products and services?

Fast and friendly. It took a bit longer to get in for just an oil change than I expected, but next time I’ll know to schedule earlier.


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