Customer Testimonials
Went in for a oil change - professional and Timely matter
I like your inventory of good dependable vehicles. I love the 2020 GMC Terrian that I purchased on 31 January 2023. and my 2016 GMC Acadia that I purchased about 4 years ago. I will be coming back in about 3 years to purchase a truck. If I can suggest something. If a person buys a vehicle on their birthday it would nice to give them 200 dollars off. Just a suggestion as an incentive. Thanks.
They listen to the customer and try to solve the problems!
Thy took off $20 of my bill, cause I waited too long for oil change . I appreciate it ! Everyone is always nice & polite .
Friendly service up front
Jamie was very helpful and explained everything to me with a friendly attitude ☺️
Service was outstanding. QUICK AND EASY!
Service desk manager was very kind and helpful. He even helped me pick out the right replacement headlight bulbs for my vehicle.
Everything
Great salesperson!
Efficient and no pressure to purchase. Tanner was great to work with!
Great salesmen and well kept vehicle's. Mike Wimsett did a great job finding what we wanted. .
you have a very friendly and knowledgeable service department thank you
Very friendly and knowledgeable sales team. Treated me like family
Tim was professional and prompt with a knowledge our vehicles service needs and made the visit go very smooth.
Harley was excellent, and made an experience I cannot stand to do, very enjoyable.
Harley was the best salesman I have worked with that did not pressure, or was obnoxious beyond words.
He made sure I was able to get the car I wanted.
Harley was the first salesman that actually helped me
I enjoyed my buying experience because of him.
The customer service is why we keep coming back! Tanya is absolutely amazing:)
I found my dream truck, the staff was very friendly and helpful.
I fill like your stock is priced for the average customer and josh Barrett was upfront and honest to my wife and I he let me know what I needed for down payment to purchase a truck I hear good things from my coworkers about your dealership I will definitely be back when I’m ready to buy a truck
Stephen was very helpful in helping me find my vehicle. The original vehicle I was looking for was not in stock but he was able to help me find a suitable replacement in the same day. The vehicle was at another location and they delivered it on the same day. Would definitely recommend Don Franklin Auto.
I like buying locally and being able to have my car serviced locally as well.
Great staff
Best style and looks thus far pretty good service from them so far good service pricy for work
I am always treated as if you are still trying to gain my business. This is a refreshing change from some
places that once you buy a car they believe their job is done. Jenn in the service department at the Bardstown location is especially an amazing employee. She always finds a way to accommodate my service needs and appointments in a timely manner. Amazing folks!!!
I like the prompt service and the cleanliness of the facility.
I found the product I wanted and the service was outstanding. No hassle or pressure to purchase.
Everyone went out of their way to make me very, very
Happy with my car and so accommodating!!
Don Franklin have great quality certified vehicles. Many to chose from and the power Train warranty is a plus. Like the free oil changes.
Quick and easy best experience on buying a vehicle.
Good people and close to home