Customer Testimonials
They will find you the vehicle you are looking for.
And Jen in service is the best.
Jamie was very good and respectful.
Same day service.
In and out quickly for oil change
Great service, very concerned about the care of your vehicle and are upfront and honest. You feel like a person and not just another service number on an assembly line.
Fast service and friendly
Very informative and keeps me up to date on all the services my vehicle needs.
Good people and service, thanks
Courteous,professional and prompt service.
Jen in the Service Department is absolutely the best! Don Franklin should feel blessed to have her!!
Excellent service
Customer friendly
I enjoy that the staff is always so friendly and helpful when I come in. There is a gentleman in there that always helps me and I don’t know his name but he’s always so kind.
The entire team is great! Tanner was a great to work with finidng us the perfect truck and Jen and the entire service department has been extremely responsive with any questions we have had. Highly recommended!
We recently traveled from out of state to purchase a vehicle. Everything was done easily and efficiently online. Josh stayed in touch with me throughout the process, and we scheduled a day for me to travel to pick up the vehicle. I can honestly say that I have never had a better experience. All of the paperwork was ready for me, so the process was very quick and easy. The service that I received from Josh and the finance department was outstanding. I highly recommend Don Franklin Bardstown if you are in the market for a new vehicle. We are so happy with our purchase and appreciate the service that we received. Thank you, Josh!
Made sure I got the service I needed. Went in thinking it was one thing and it ended up being something else. Saved me some money.
Fast friendly service
I like how they keep you posted on everything they are doing.
Tim in service is great. He is vey pleasant and knowledgeable.
They come and get my truck at work to change oil and bring it back when finished
People
Not pushy, very helpful salesman was new but he was so good tried so hard, again never pushy and I bought the car! Fair pricing very pleased with my experience
Fast and friendly service
Very friendly courteous staff that takes pride in wonderful customer service.
Service was fast and easy
Hometown dealer. Prompt service. Good prices
I love the convenience of coming into a clean place the waiting area is always clean, the employees are so nice who checks you in and out, I love they keep up with what I need to have that time and what I service I need the next time or how many more miles till then. Totally worth the 30 to 40 minute drive I have to get to Don Franklin in Bardstown. Appreciate all the employees for the job they do!
Great service, Jen does a fantastic job!
Always great service!
Very pleased with the service I received