Customer Testimonials
Professional, polite staff. Comfortable waiting area. Good service technicians.
Excellent customer service!
Working with Jena on Wednesday was a very pleasant experience. She worked with us to get two cars in for service on the same day and did a superb job. We are very happy.
Professional work & excellent communication
Great service and friendly staff
Speedy service, nice and friendly staff.
Friendly staff. Easy to make appointments. Nice waiting area. Competent and efficient car guys!
Appointments are always on time and the employees are always nice
James is awesome
Fast and friendly
Very good service
Powertrain warranty and quality people
Prices are always great and I can get in quickly which is wonderful. Jena is always so kind and really cares, which makes me choose Don Franklin amongst other dealerships.
Very kind and no pressure. You can actually drive a vehicle without someone in the back seat breathing over your shoulder. I have family and friends that have bought from there.
Chevy
Friendly service
What i like about Don Franklin Chevrolet is the convenience of the location & the friendliness of the staff.
Excellent salesman not pushy at all! Service department is awesome too they pick my truck and bring it back after changing the oil
I always receive great service from Franklin's. Dropped my truck off yesterday morning for service, they sent a text message when it was checked in and kept me updated, and called when it was finished. I know that my truck is in good hands.
Quick and friendly.
Easy to make appointments. Usually the job is done quickly.
Employees know their jobs.
Ease of scheduling!
Service was great & a product I liked
Good
Tanner Richmond is always a pleasure to deal with .
Very friendly sales personnel & great variety of vehicles
Very Profesional in every aspect. No surprises.
You tried to Rape me on my trade in!
Best experience I’ve had buying a car