Customer Testimonials

Good selection of products, and approachable staff with experience

The shop is very efficient and reasonable:) I'm quite pleased with the work they did installing a new type of gear-changing system.

quick.great service, very knowledgeable staff

Very friendly staff! Very professional and very pleased with the work done!!

Great staff answered all my questions and spent as much time with me as needed.

You have everything I need

good salesperson, solid product in trek, attentive process to getting the bike ready to go out the door.

Great service with knowledgeable staff!!

Great manager and staff. Appreciated their knowledge, ability to help me select a rack and assistance. Felt very comfortable, being a recreational biker. Very customer service focused, which seems so rare these days.

Love your TREK AL DOMAIN 5.0! Also, your workers are great listeners, and engage the customers on cycling and available Trail Rides. Name removed

People are: knowledgeable, helpful, and friendly!!

Spacious displays.

Helpful staff.

Friendly, Honest and great service. Brought my wife's Trex Verve2 in, which we purchased last year for the free tune up we got with the purchase. I really like that Trex and they had the same bike in the color I wanted, so I decided to purchased. They had the tune up done in two days but said once the warm weather hits that quick service will change and they appreciated that we brought the bike in before spring hits.
Thank You, Freewheel Eagan!

Friendly, informative and not pushy. I felt like I received fair value.

Prompt attention when I walked in the stores. Technician listened and was glad to help. Turn around time on tune up and wheels was less than a day. Amazing

Selection. Service. Knowledgeable staff.

Good selection and products. Employees that helped me were awesome. Great overall experience

Excellent customer service and very knowledgeable

Great communication on what is happening on the picking and shipping side. Super fast and awesome!

Very well treated by staff, especially Jose who made sure to order the correct part and follow up on progress. Nice to see.

Excellent bike services and repair, knowledge staff who get it done!! Nice stock of bike parts and bikes! Love this bike shop

Thanks! Tyson was very knowledgeable and helpful.

Staffs are friendly and knowledgeable

I am always treated with respect. I have been very happy with the service related to mechanical troubles with my bike. Derailleur adjustments, tune-ups, etc. Their service is timely. I never have to wait long periods of time for service. Employees go out of their way to accommodate.

Helped me figure out a headset question.

Easy to work with. Explained pricing, etc. Clearly without pressuring for a sale.

Very personable service. Quicker turnaround time on service then quoted each time.

People

Above and beyond with attention and education. That is why I spend money on your products.

First name removed

Great service, guidance, and knowledge shared while searching for the right bike!