Customer Testimonials

friendly, knowledgeable service

Personalized, knowledgeable and respectful service.
Sorry--not on social media, though.

Great customer service and you had exactly what I needed to be able to fix what was broken and not miss a day of riding........... which in late November is a gift.

Friendly staff

Very good service

These guys rock

I used to only run into salespeople at cycle shops who thought the only real cycling was the Tour de France (and more power to them because they were athletes, but I wasn't). Maybe that has changed everywhere by now, but I have never run into that attitude at Free Wheel. So I am a loyal Free Wheel customer.

Helpful, attentive, and friendly staff. Good product selection and store atmosphere.

I bought a new helmet but have not had a chance to use it much. Your selection seemed good.

They were so nice and helpful with my bike repair and tried the least expensive fixes that worked rather than trying to upcharge me.

Freewheel is about the most knowledgeable and professional bike shop I’ve seen. Service is always great and the mechanics are top notch.

Great service with friendly people helping find everything you may need! Highly recommend 👍

Personnel on weekdays are great.
Weekend personnel are not as knowledgea ble.

Guys are really great, been going to freewheel since 1992 and will continue to go back !

helpful, quick, and simple service was priced affordably

Andrew and company are amazing at their jobs! Thank you

I’m a long time loyal customer, and it’s clear they appreciate my loyalty.

I always enjoy stopping into this small but well stocked location. - they get the work done fast and it is a knowledgeable group of sales folk who don't give a hard sale. I go out of my way to go here.

Very helpful and nice

Always helpful. Nice selection of inventory.

Staff is knowledgeable

Freewheel has nice sales people. Friendly and helpful. Willing to chat about their experiences with various products.

Friendly customer service

Great! Friendly and fixed my bike right away

Great knowledgeable people

Matt assisted me. He is very well informed about the product and does a great job in making sure your purchase meets your needs.

Knowledgeable staff.

Expert opinion.
Prompt service.
Good inventory of parts.
Reasonable price.
Convenient hours and location(s).

It is very important for you to know this. When I arrived at freewheel about 3 minutes before the store opened, the younger, beard wearing, giant earring wearing, overweight 20 or 30 something riding a bike first ignored me then told me it was closed. Almost immediately a 50-60 y.o. employee came out and asked me how he could help me. That says it all. FU Mr cool dude with the earring. I'll take the nice older guy who actually knows how to work.

Knowledgeable and friendly staff.