Customer Testimonials

Speed, let me make an appointment and keep my bike until the appointment date. This is very helpful when appointments are more than a week out!!

Fast service turnaround times with great communication on options to resolve mechanical issues. I value the knowledge of the sales and service team members.

This is my favorite Twin Cities bike shop. All the locations I've been to have an experienced & knowledgeable staff. Good opinions, good advice & prompt service.

I like having a local shop I can swing into for parts and advice.

Friendly service.

Everyone was friendly and knowledgeable.

Great people, great service. The wealth of knowledge in the store is so reassuring.

Professional friendly knowledge

Great service.

Better prices for good products

great service - great team

Great help, variety of options

Excellent sales staff and bikes

great service and knowledge

Fast service and getting things done right on the first pass.

Absolutely incredible staff, very knowledgeable. They deserve more days off and more bevvies. Dan is the best mechanic in the biz!

Good selection of quality brands. Helpful and knowledgeable salespeople.

Friendly helpful staff.
Small business service

Very much appreciate the help you provided with adjusting my derailleur when i really needed it (no lengthy wait for an appointment). Thank you!

Staff is very knowledgeable and friendly. I had my 4 year old Trek hybrid bike in for a tuneup and all was great, and was delivered on time. Thanks!

As always, the service is great and the staff is friendly.

The whole crew at the Richfield location go above and beyond in assisting with bike sales and service.

My salesmen were very helpful in finding the size bike I needed and explaining the features of the ebike and bike hitch I purchased.

Major shout out to Mathew !!!!

Jamie really took the time to answer my questions - and I had a lot of them!

😀

Availability of Trek - Bontrager products. Location is down the road from where I live. Thanks for coming through for me these past four years.

Andrew, Tom, and Jamie always treat me so well - giving great service and answering all of my bike maintenance questions - and Dan always does fabulous work on my bikes. I come to this location specifically because I love the guys working there.

Did exactly what I paid for and delivered the bike on the promised date with no extra fees or hiddne costs.

I have always received professional, friendly and helpful service at Freewheel Bike. The staff is knowledgeable and always ready to provide a great experience. They're very helpful with repairs, sales and consultation. I recently replaced my old bike of 20 years with a new model and they helped me find a bike that fit my needs and price point. Matt and Jamie were a great help and provided a great shopping experience.