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Customer Testimonials
Great friendly service and good products.
You are knowledgeable and helpful!
Friendly, prompt service done right. There is always someone ready to assist.
Tom Lais was awesome. I was buying a very expensive bike and he rode with me, chatted about the bike and more—about the lifestyle one can lead on a bike. I never felt rushed or pressured. He helped me feel confident in that big purchase.
I also appreciate the Freewheel carries Salsa. Only Angry Catfish in the Cities carries it as well (I think).
All ways good to work with. Fair priced.
Person who sold me the bike was helpful and thorough.
friendly service, extensive inventory
Knowledgable and helpful staff
Great customer service!
The service department person I e we parked with, their knowledge, and quick turn around to support my needs.
Your store has the tire size I want. In a way I wish the salesman at Bloomington store
would have offered to transfer the tire from Richfield to Bloomington. I can ride my bike
over to pick up. Good to know your stores have my size tires.
Thank you
Friendly staff and quality work. Fair prices.
Great customer service!
I love the selection of quality bicycles and cycling gear. I really appreciated the helpful patient staff, they were very knowledgeable.
I like the staff at this shop.
Ben was very helpful answering all my questions about my son joining a mtn bike HS team! I liked all the safety rules inside the store as well!
Friendly sales team.
Excellent service! I mainly communicated with Max throughout my bike tune-up process. He was very professional, knowledgeable and made recommendations without being pushy. I would highly recommend this place to all my friends.
Quick turn around for the tune-up on my daughter's Trek. The person working on her bike scratched it, but the salesperson quickly gave her a water bottle as compensation. I thought that was nice of him to do.
Nice old guy that helped me!
Great advice and help from store staff!
I like how helpful the team is when buying accessories for my bike!
I brought a rack in that I bought at Freewheel last fall. I was having trouble attaching it myself for some reason. My technician got my bike in promptly and installed it effortlessly and it was less expensive to install than I expected. All good.
I’m a fanatics member - so Freewheel is my go-to bike store.
Very friendly and responsive service
Customer service, products can be found anywhere but with the employee's knowledge makes it easier to purchase and make an educated decision
I needed a tire fixed and they got me in right away! Great service!
Helpful and knowledgeable employees
Fixed my issue the 1st time and delivered on time
Honest. Knowledgeable. Patient. Fast, quality service.