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Customer Testimonials
You did beautiful work repairing and replacing mew tires for me. Very professional and quickly completed. keep up the good work!
I was in the Richfield shop on Wednesday and had a great experience. This was my first purchase of a nice bike and Ben helped me throughout the entire process. He answered countless questions and helped me pick out the perfect bike and accessories. I will definitely be back.
I brought my 10-year-old great-nephew to pick-up his Marlin 7. I loved how he was treated. Everyone in the shop was excited about his new bike. I could tell it made him feel special and the bike meant so much more for him. Thanks.
Great, Quick service
Excellent customer service - Tom determined the right bike by listening carefully and asking the right questions. He went the extra mile by making sure the bike was a proper fit and by showing us the proper way to load the bike. We never felt rushed or pressured and were comfortable with his suggestions.
Really nice, quality product - love the new Trek
Great customer service. Speedy service turnaround. All around great job by freewheel.
Expert staff
Great explanations of bike options- good customer service has been what has make me return 5-6 times for a bike purchase
Bike supply was okay, but knowledge and helpfulness made it great.
Quick fast and easy
GREAT service and extremely helpful, friendly, courteous staff. You folks are definitely a 10!!!
Convenience, good service
Fast and friendly service, competitive prices with really good maintenance warranties. Super kind and knowledgeable people that will help you get the right setup for you.
I love freewheel. It beats the pants off angry catfish. Friendly helpful staff and great deals. Always happy to come here and will continue too. Thanks!
Quick and complete
Friendly service
Friendly fast service and reasonable prices and great hours!
The people who work at Freewhee Bike in Richfield are very knowledgeable and theIr customer service is great!
Friendly and knowledgeable!
Friendly, good social distance practices, doing small projects on the spot is awesome.
Very helpful
The bikes of course
Great guys, no pressure & Interesting to talk with. Made getting a new bike a fun experience!
Easy to work with. Used the chat after hours and got a response email. Had a special order for a new product that wasn’t on the website. The order was placed and I was able to pick it up at my local Freewheel. Great customer service all around!!!
Went and and had my pedals replaced with the Shimano Ultegra the sales person Jamie was very friendly and put on the new pedals and cleats while I waited. Great service and very friendly.
rep was knowledgeable, brought us up to date about new technology in bikes, answered all our questions, spent the time with us we needed, didn't push accessories we didn't need.
Efficient and safe procedures during this coronavirus pandemic
Friendly and fast service
Everyone was very friendly and helpful. Sometimes bike shops are intimidating or elitist and Freewheel was not like that at all.
Quick turn service Sunday May 31st

Great service and knowledgeable staff!