Customer Testimonials

Had a nice Trek Wahoo! bike available for my granddaughter. It was clean and ready to go when I picked it up.

Very impressed with the service. Great shop.

I brought my bike in with a flat rear tire this week. You fixed it while I waited, and it took just 20 minutes or so. I was a little lucky to hit you when you weren’t very busy, but I appreciate your quick service. Hang in there through this awful COVID summer!

I went to the Eagan store they didn't have what I wanted but Richfield did (10-15 minutes away) so they sent me there. I was treated very well at the Richfield store as well.

Thank you for excellent customer service ! !

They had what I needed.

I had mys son's bike tire repaired while I waited. Excellent service!

People were professional, friendly, and repair work done quickly and for a reasonable price

Professional and knowledgeable

Jamie was extremely knowledgeable and very helpful. I've been away from biking for quite a while. I'm looking forward to support from Freewheel, if and when I need it.

Everyone at the Richfield location was so helpful and friendly. My family has been going to that bike shop for years and we like everyone we have worked with. They took the time with me to fit me for a bike during these chaotic times.

Great products and very nice/helpful staff!

I set up an appointment and was in and out in just over an hour! Tom made sure because I drove up from out of town for a tune-up. I love my Trek Ebike!

Freewheel has done an excellent job maintaining a clean and safe environment. Thank you for continuing to provide quality service during the pandemic.

Very friendly and helpful staff! Workers wearing masks and social distancing.

I like that the staff is very knowledgeable about the products. I like that you at not a big box sporting goods store.

I required a simple repair and he just did it right there on the spot.

Excellent.

Professional and thorough

Right there for me, and knowledgable.

The staff was helpful and explained thoroughly the process of our needed repairs and the approximate worth of our bikes.

Very patient and helpful.

I prefer to shop local businesses. Seeing that I live 8 blocks away, why not.

Great customer service!

Done quickly and great job!

You have a group of great professionals. The products I have today, helped me improve in my cycling skills and enjoyment. I'm very thankful and grateful for have received the help of Tony and Tim. Both amazing professionals. Took the time to explained to me with details all the questions I had.

Knowledgeable friendly sales people.

Andrew was very helpful. Answered my questions. Didn’t pressure for the purchase. Provided useful tips and information for a new mountain biker.

Very helpfull personnel,

Staff are friendly. I always can find what I need.

Nice selection, good service