Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   October 31, 2025 — Rated 10 out of 10 by D.R. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Friendly, helpful

Report a concern   October 31, 2025 — Rated 10 out of 10 by G.R. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

I experienced excellent service on buying tires and installation.

Report a concern   October 31, 2025 — Rated 10 out of 10 by L.C. Don Franklin Corbin CDJR Service
What do you like about our products and services?

Everything is great

Report a concern   October 31, 2025 — Rated 10 out of 10 by B.M. Don Franklin Russell Springs Service
What do you like about our products and services?

Personality, very courteous and helpful no waiting and good service

Report a concern   October 31, 2025 — Rated 10 out of 10 by J.J. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Service was as Sandy on time

Report a concern   October 31, 2025 — Rated 10 out of 10 by J.D. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Sales and finance team helpful and courteous

Report a concern   October 31, 2025 — Rated 10 out of 10 by M.C. Don Franklin Somerset KIA Sales
What do you like about our products and services?

I love how everyone is so nice. Everyone goes above and beyond when I bring my car in for service. I had the best experience with my trade in. Thank you all for everything you guys do to help your customers out!

Report a concern   October 31, 2025 — Rated 10 out of 10 by S.M. Don Franklin Glasgow Service Department
What do you like about our products and services?

Very perfessional

Report a concern   October 31, 2025 — Rated 10 out of 10 by Stephanie Roark Don Franklin London Ford - Service
What do you like about our products and services?

Very friendly, gets the job done.

Report a concern   October 31, 2025 — Rated 10 out of 10 by Melissa Grimes Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Loved having a free oil change +2. The guys were great, Nice and informative
.

Report a concern   October 31, 2025 — Rated 10 out of 10 by M.D. Don Franklin Burkesville Service Department
What do you like about our products and services?

Service is done in a timely manner

Report a concern   October 31, 2025 — Rated 10 out of 10 by James Means Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Top teir service with no hassle.

Report a concern   October 31, 2025 — Rated 9 out of 10 by J.R. Don Franklin Bardstown - Service
What do you like about our products and services?

Friendly customer service. Explanation of the work and accurate cost before it is started.

Report a concern   October 30, 2025 — Rated 10 out of 10 by F.H. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Professional Sales Team, friendly, very courteous, knowledgeable, and extremely helpful. Would absolutely recommend to everyone I know.

Report a concern   October 30, 2025 — Rated 10 out of 10 by Lora Groce Don Franklin Burkesville Service Department
What do you like about our products and services?

Quick, thoughtful, courteous, knowledgeable! Really good staff.

Report a concern   October 30, 2025 — Rated 10 out of 10 by L.C. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Big inventory. Friendly and knowledgeable staff.

Report a concern   October 30, 2025 — Rated 10 out of 10 by A.H. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Kanon was great, he follows up to be sure I didn’t have questions about the new car purchase.

Report a concern   October 30, 2025 — Rated 10 out of 10 by S.C. Don Franklin Ford - Service
What do you like about our products and services?

I just like it up there they are nice

Report a concern   October 30, 2025 — Rated 10 out of 10 by E.S. Don Franklin Glasgow Service Department
What do you like about our products and services?

Kendyl is always the best!

Report a concern   October 30, 2025 — Rated 10 out of 10 by R.A. Don Franklin Monticello Service
What do you like about our products and services?

Always professional

Report a concern   October 30, 2025 — Rated 10 out of 10 by L.U. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Very prompt and accurate service

Report a concern   October 30, 2025 — Rated 10 out of 10 by J.H. Don Franklin Hardin County Ford Service
What do you like about our products and services?

Chris Summers was an awesome service person to work with.

Report a concern   October 30, 2025 — Rated 9 out of 10 by Harold Kiskaden Don Franklin Auto
What do you like about our products and services?

Dependable products and service.

Report a concern   October 30, 2025 — Rated 10 out of 10 by L.W. Don Franklin Bardstown - Service
What do you like about our products and services?

Don’t know yet , just got an oil change. Felt like it could have been faster

Report a concern   October 30, 2025 — Rated 10 out of 10 by S.A. Don Franklin Monticello Service
What do you like about our products and services?

Very efficient, friendly and knowledgeable.

Report a concern   October 30, 2025 — Rated 10 out of 10 by Barbara Wall Don Franklin Somerset GM Service Department
What do you like about our products and services?

Service has been great

Report a concern   October 30, 2025 — Rated 10 out of 10 by Terry Partin Don Franklin Ford - Service
What do you like about our products and services?

Over a lifetime I have found vehicles, products and services from Don Franklin Ford to be dependable and reliably backed by an outstanding family dedicated to providing the best of automobiles backed by a family reputation.

Report a concern   October 30, 2025 — Rated 10 out of 10 by Greg Lange Don Franklin Somerset GM Service Department
What do you like about our products and services?

On-time done quickly

Report a concern   October 30, 2025 — Rated 10 out of 10 by K.T. Don Franklin Bardstown - Service
What do you like about our products and services?

SERVICE IS GOOD

Report a concern   October 30, 2025 — Rated 10 out of 10 by S.H. Don Franklin Bardstown - Service
What do you like about our products and services?

Employees are very helpful


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