Customer Testimonials
Sales person was vary helpful and knowledgeable
I love my Hyundai, and want the best service, even if that means driving 3 hours around trip to come back to Don Franklin’s store.
The service is thorough, and in minimal time.
All employees have friendly, respectful and helpful.
A pleasure doing business with Don Franklin!!
Customer service is excellent
Dan (service advisor) and Kanon (my sales guy) are both so very attentive to my cars needs and my personal concerns for my car and its performance. They're always willing to discuss every issue with me and, together, search for the best available resolution.
Friendly and informative
There was minimal waiting both to get the truck in and service completed.
Easy, in and out no problem!
Fast convient my service
Staff is friendly and waiting area is nice
Fast service, great encounters with employees,
Had an oil change today, service man was nice and help me check out the system on monitor. However I notice some greasy finger prints on driver door and window and trim. You might want to have the mechanic clean up somewhat when getting in and out or car. Overall view was good, looking forward to future oil changes. Thanks
The people were very customer oriented and the service was totally fast and efficient! Thank you!
Easy to schedule and service time was quick.
The Customer Service Dept. of Hyundai is the BEST I have ever experienced! I look forward to ‘service days’ on my Tucson. Thank you all, especially Alexis and Chris!
Salesman knew what to do not pushy. Answered ever questions. And when texted. Texted back very quickly. So far so good
Everything was explained clearly, took my car as soon as I arrived and didn’t wait too long
Great staff, professional, efficient, beautiful facility.
I like the professional but courteous employees.
Best service department around. I will always buy a Lincoln for the service department
Genesis service is 5 star. Dan took great care of me me. The service alone is enough for me to it another Genesis! Love my vehicle! Service is everything!
Easy to get an appointment
Took car right on time
Everything completed on time
Convenient and easy to work with
Didn’t feel pressured, Tyler Wesley knew exactly what I was looking for.
Adam is always a lot of help, friendly. Professional and personable. He always reaches out on special occasions for example my birthday. He always returns calls and answers all questions. He goes above and beyond.
Easy to deal with!
Service department is fast and efficient.
I thinks all is good
Amazing service I actually went to wrong area and a gentlemen escorted me to the correct area and our tech was very friendly very informative 10 out of 10 out 10 !
Everyone is very helpful and polite.
OEM Parts