Customer Testimonials
Everyone is very helpful and friendly!! They’ve done everything they could to help us out with our van!! Couldn’t ask for a better place to get your vehicle worked on.
Fast and nice place to wait
Caring and professional service.
Good service easy schedule.
Awesome
They’re great.
These guys are great, very happy with service.
I always take our cars to DF jeep in Somerset ! Nathan Stout and team do outstanding service work. Scheduling is always top notch very accommodating and wether we do drop off or wait, the service is always thorough and timely.
Im a repeat customer because the
level of service and follow up is second to no one. The life of a car is determined by how well its maintained and serviced. Thats why we rely on Team DF jeep Somerset they proven themselves.
Thought I had done the survey already but guess this is a followup.
Blake and Gary always take care of my car and take care to schedule me when I need it.
Appreciate their attention and have always recommended the Don Franklin experience when asked or when I know somebody is car shopping.
Service has always been on a professional level and friendly and seem to be willing to please the customer
Friendly workers. They keep working until it is right.
Great services
Good price.
They always treat me fair with price and always do a good job on my vehicle. They also have good customer service and
Treat me like a friend instead of a customer.
Fast, friendly and reliable. All the employees I encountered made sure I was happy with the deal I was being given and that all my questions were answered. I never felt pressured to buy which is a big thing for me.
Recently had first service on my Genesis. The visit was professional, all personnel open and friendly. I was treated very well, with no issues. Looking forward to my next service.
Thanks to everyone at Don Franklin.
Nelson Last name removed
Alexis and her team went above and beyond to help me get my car back on the road. When I was told that my car was done by another garage,they went in and dug deep and found the issue with my car. Not only did they fix the issue but they also replaced a few parts under warranty and helped me with my 100k tune up. Can't be any happier!
My truck acts like it did years ago. That’s great. But it did take a long time and sure cost a lot. I can’t imagine how much it costs to run a shop like that and dealing with phantom problems all day. Not to mention keeping the current computer programs etc. Thanks for everything. Jeff
Great customer service
Very easy to drive in and be right at the service center where someone takes your car on to be serviced while you wait. Very friendly and helpful staff.
Friendliness and good service
Quick and good .
Services on my vehicle has been great
Everyone who works there is kind, friendly, and helpful. They are always smiling and truly seem to have a passion for what they do and the people they serve.
Very happy with my service
Very nice easy to work with
Service was completed as promised.
Everyone is very nice and takes the time to explain any issues.
I do not like the new scheduling system. I called to make an appointment, spoke with a human who made an appointment for me. She gave me several options but would not give me the option I asked for, without any explanation and fortunately I arrived really early for my 4pm appointment only to find out that if I had not arrived so early I would not have gotten my car serviced that day because the last appointment is at 3:30 on Friday.
Communication is vital when you work with multiple locations. I would have been EXTREMELY upset to have been turned away after that lady refused to schedule me on earlier appointments, then could get my car serviced because she scheduled me on an appointment that did not exist. That needs to get fixed.
Solid cars, good people.
My over all experience was exceptional