Booker

Average rating: 9.3 out of 10 based on 3767 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 18, 2023 — Rated 10 out of 10 by B.F. Jiffy Lube of Millersville
What did you like about your recent visit?

Great service.

Report a concern   November 18, 2023 — Rated 10 out of 10 by C.W. Jiffy Lube of Severn
What did you like about your recent visit?

Always friendly and great customer service !
Report a concern   November 18, 2023 — Rated 10 out of 10 by M.B.H. Jiffy Lube of Millersville
What did you like about your recent visit?

It was quick and they were professional and courteous.

Report a concern   November 18, 2023 — Rated 10 out of 10 by M.B. Jiffy Lube of Millersville
What did you like about your recent visit?

They take care my car fast and they good people

Report a concern   November 18, 2023 — Rated 10 out of 10 by J.J. Jiffy Lube of Pasadena
What did you like about your recent visit?

Very professionall
Report a concern   November 18, 2023 — Rated 8 out of 10 by V.M. Jiffy Lube of Glen Burnie
What could we do to improve?

Check everything

Report a concern   November 18, 2023 — Rated 10 out of 10 by K.T. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Service was quick and professional
Report a concern   November 17, 2023 — Rated 2 out of 10 by K.C. Jiffy Lube of Glen Burnie
How did we disappoint you and what can we do to make things right?

Charging me too much as you did, not rotating my tires, and you didn't have my air filter in stock. I waited extra time for your employee to go to another jiffy lube and he came back empty handed. That was a waste of my time. I went to AutoZone and got the air filter myself! Not happy and won't return for further service!!
Report a concern   November 17, 2023 — Rated 10 out of 10 by J.O. Jiffy Lube of Pasadena
What did you like about your recent visit?

Very quick and efficient service

Report a concern   November 17, 2023 — Rated 10 out of 10 by R.S. Jiffy Lube of Millersville
What did you like about your recent visit?

Fast, efficient service
Report a concern   November 17, 2023 — Rated 10 out of 10 by I.F. Jiffy Lube of Severn
What did you like about your recent visit?

Everything, everyone was nice and welcoming. The service was quick.
Report a concern   November 17, 2023 — Rated 10 out of 10 by K.M. Jiffy Lube of Severn
What did you like about your recent visit?

The guys were amazing, very friendly and professional. They were able to get me in and out and didn’t up charge me or anything. Will definitely be returning back!!
Report a concern   November 17, 2023 — Rated 10 out of 10 by P.B. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

They always act efficiently and quickly. The charges are reasonable for the amount of labor
Extended.

Report a concern   November 17, 2023 — Rated 10 out of 10 by C.V. Jiffy Lube of Pasadena
What did you like about your recent visit?

Friendly, fast service and very efficient and helpful.

Report a concern   November 17, 2023 — Rated 9 out of 10 by D.G. Jiffy Lube of Millersville
What did you like about your recent visit?

The staff had exceptional customer service from beginning to end. I will definitely be back

Report a concern   November 17, 2023 — Rated 10 out of 10 by J.H. Jiffy Lube of Pasadena
What did you like about your recent visit?

Very polite and fast

Report a concern   November 17, 2023 — Rated 10 out of 10 by A.B. Jiffy Lube of Pasadena
What did you like about your recent visit?

Friendly and efficient workers
Report a concern   November 17, 2023 — Rated 10 out of 10 by M.B. Jiffy Lube of Severn
What did you like about your recent visit?

You were quick. You informed me about all service options.
Report a concern   November 17, 2023 — Rated 4 out of 10 by B.B. Jiffy Lube of Pasadena
How did we disappoint you and what can we do to make things right?

My oil change was $122 and that is with a fleet discount. I looked up oil change prices in my area and that is the highest that I have seen.
Report a concern   November 16, 2023 — Rated 10 out of 10 by J.K. Jiffy Lube of Millersville
What did you like about your recent visit?

Speed thoroughness and friendliness

Report a concern   November 16, 2023 — Rated 10 out of 10 by L.T. Jiffy Lube of Severn
What did you like about your recent visit?

Everything went well. Attendants were very polite and courteous.
Report a concern   November 16, 2023 — Rated 10 out of 10 by C.M. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Help me out! Told me somethings to get taken care of.

Report a concern   November 16, 2023 — Rated 10 out of 10 by L.R. Jiffy Lube of Pasadena
What did you like about your recent visit?

Very Professional.

Report a concern   November 16, 2023 — Rated 10 out of 10 by W.K. Jiffy Lube of Millersville
What did you like about your recent visit?

Job well done

Report a concern   November 15, 2023 — Rated 10 out of 10 by Q.B. Jiffy Lube of Pasadena
What did you like about your recent visit?

Fast and efficient service

Report a concern   November 15, 2023 — Rated 10 out of 10 by A.J. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Fast, friendly, honest service

Report a concern   November 15, 2023 — Rated 9 out of 10 by T.B. Jiffy Lube of Millersville
What did you like about your recent visit?

Friendly employees and got me in and out quickly.

Report a concern   November 14, 2023 — Rated 10 out of 10 by S.H. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Staff was very friendly. My truck was done in a jiffy lol and I received my new sticker in the window. Some places forget to do that and I don’t notice til I’m gone. Keep up the great work!!!
Report a concern   November 14, 2023 — Rated 10 out of 10 by W.C. Jiffy Lube of Severn
What did you like about your recent visit?

Very helpful staff
Report a concern   November 14, 2023 — Rated 10 out of 10 by B.F. Jiffy Lube of Millersville
What did you like about your recent visit?

Honest and do their job

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