Booker

Average rating: 9.1 out of 10 based on 3391 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 7, 2023 — Rated 10 out of 10 by G.L. Jiffy Lube of Pasadena
What did you like about your recent visit?

Quick and efficient

Report a concern   December 7, 2023 — Rated 10 out of 10 by A.R. Jiffy Lube of Severn
What did you like about your recent visit?

Job well and they made sure
I didn’t drive off without the keys to car. :)
Report a concern   December 7, 2023 — Rated 10 out of 10 by C.C. Jiffy Lube of Pasadena
What did you like about your recent visit?

Everyone was very nice, the service was quick, and Garcia explained everything thoroughly.
Report a concern   December 7, 2023 — Rated 9 out of 10 by R.C. Jiffy Lube of Millersville
What did you like about your recent visit?

The gracious and cheerful way I was treated. The evaluation of my car was supper! Bob
Report a concern   December 6, 2023 — Rated 10 out of 10 by P.P. Jiffy Lube of Millersville
What did you like about your recent visit?

The manager was professional annd motivated and the car was done quickly.
Report a concern   December 6, 2023 — Rated 10 out of 10 by D.B. Jiffy Lube of Severn
What did you like about your recent visit?

Friendly and fast service.
Report a concern   December 6, 2023 — Rated 10 out of 10 by J.S. Jiffy Lube of Millersville
What did you like about your recent visit?

Fast friendly informative service!
Report a concern   December 6, 2023 — Rated 10 out of 10 by J.M. Jiffy Lube of Severn
What did you like about your recent visit?

They were very busy but worth the wait!
Report a concern   December 6, 2023 — Rated 10 out of 10 by E.C. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Good service

Report a concern   December 6, 2023 — Rated 10 out of 10 by E.R. Jiffy Lube of Pasadena
What did you like about your recent visit?

Quick and simple

Report a concern   December 6, 2023 — Rated 10 out of 10 by D.M. Jiffy Lube of Pasadena
What did you like about your recent visit?

Get staff. Very efficent
Report a concern   December 5, 2023 — Rated 10 out of 10 by S.M. Jiffy Lube of Severn
What did you like about your recent visit?

Fast and friendly service
Report a concern   December 5, 2023 — Rated 10 out of 10 by O.G. Jiffy Lube of Pasadena
What did you like about your recent visit?

Customer service

Report a concern   December 5, 2023 — Rated 10 out of 10 by Q.A. Jiffy Lube of Pasadena
What did you like about your recent visit?

The gentleman that work there are very knowledgeable, professional and friendly. They all deserve a raise

Report a concern   December 4, 2023 — Rated 10 out of 10 by L.I. Jiffy Lube of Millersville
What did you like about your recent visit?

I always have an excellent visit to this business. They are very friendly, quick with the work, and the coffee is great.

Report a concern   December 4, 2023 — Rated 10 out of 10 by R.G. Jiffy Lube of Severn
What did you like about your recent visit?

This time the service was done so quickly, in and out in about 30 mins if not earlier.
Report a concern   December 4, 2023 — Rated 10 out of 10 by C.J. Jiffy Lube of Severn
What did you like about your recent visit?

The hospitality and the service they performed

Report a concern   December 4, 2023 — Rated 10 out of 10 by B.P. Jiffy Lube of Millersville
What did you like about your recent visit?

Excellent service

Report a concern   December 4, 2023 — Rated 10 out of 10 by D.E.K. Jiffy Lube of Millersville
What did you like about your recent visit?

Employees are always polite and finish in a timely manner. Always clean.
Report a concern   December 4, 2023 — Rated 10 out of 10 by H.C. Jiffy Lube of Severn
What did you like about your recent visit?

The associates was very polite. They provided the necessary services in a timely manner.

Report a concern   December 3, 2023 — Rated 10 out of 10 by T.K. Jiffy Lube of Millersville
What did you like about your recent visit?

This store is AMAZING!! The personnel were so friendly and professional from arrival to departure. The store was the cleanest Jiffy Lube I have been in. I will return to this store!!
Report a concern   December 3, 2023 — Rated 10 out of 10 by A.J. Jiffy Lube of Severn
What did you like about your recent visit?

The guys here are professional, fiendly, helpful and quick!
Report a concern   December 3, 2023 — Rated 10 out of 10 by R.G. Jiffy Lube of Millersville
What did you like about your recent visit?

quick and efficient
Report a concern   December 3, 2023 — Rated 10 out of 10 by D.H.B. Jiffy Lube of Millersville
What did you like about your recent visit?

Lou & his team always have done a great job. I trust this location only.

Report a concern   December 3, 2023 — Rated 10 out of 10 by K.H. Jiffy Lube of Millersville
What did you like about your recent visit?

Prompt, speedy service, great customer service

Report a concern   December 3, 2023 — Rated 10 out of 10 by S.C. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

They was fast and professional they gave me details of work there doing and work i needed they was attended to my needs and gave me summary of past work as my request on question i asked they was eager to address a y concerns i had they was timely with the work they was friendly.
Report a concern   December 2, 2023 — Rated 10 out of 10 by K.P. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Very good job use them Al the time

Report a concern   December 2, 2023 — Rated 10 out of 10 by T.G. Jiffy Lube of Severn
What did you like about your recent visit?

Offered help for problem I didnt come there for. Very nice.
Report a concern   December 2, 2023 — Rated 10 out of 10 by R.B. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

The quickness of customer service and the price affordability

Report a concern   December 2, 2023 — Rated 0 out of 10 by B.S. Jiffy Lube of Glen Burnie
How did we disappoint you and what can we do to make things right?

You tried to sell a brake job on a car that just had a 4 wheel brake job less than 3 months ago. Broke my washer fluid bottle cap and never told me. I guess since I called you out on the brake job, you decided to not say anything about the cap. Also spilled waste oil all over the front of the engine, the front plastic cover over the radiator and down the front of the grill onto the top of the radiator. Took about an hour to clean up your mess. I was in FD with Jimmy Booker for many years. He'd be ashamed of his business being conducted in this manner.


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