Booker

Average rating: 9.2 out of 10 based on 3500 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 27, 2023 — Rated 10 out of 10 by G.D. Jiffy Lube of Millersville
What did you like about your recent visit?

Staff were very friendly & knowledgeable. Checked other things when I asked.
I was very satisfied with service.
Report a concern   November 27, 2023 — Rated 10 out of 10 by L.M. Jiffy Lube of Millersville
What did you like about your recent visit?

Lou is a great manager, I have been taking my vehicles to this Jiffy Lube for 25 years.
Report a concern   November 27, 2023 — Rated 10 out of 10 by K.Y. Jiffy Lube of Severn
What did you like about your recent visit?

Everyone is friendly and the service is always top notch.
Report a concern   November 26, 2023 — Rated 10 out of 10 by B.K. Jiffy Lube of Pasadena
What did you like about your recent visit?

Very pleasant to deal with n get u in out out very promptly

Report a concern   November 26, 2023 — Rated 10 out of 10 by A.C. Jiffy Lube of Millersville
What did you like about your recent visit?

Fast and friendly. Thank you

Report a concern   November 26, 2023 — Rated 10 out of 10 by B.L. Jiffy Lube of Millersville
What did you like about your recent visit?

Got in and out quickly and they took good care of my truck.
Report a concern   November 25, 2023 — Rated 10 out of 10 by B.D.G. Jiffy Lube of Pasadena
What did you like about your recent visit?

They were very helpful and explained everything well.

Report a concern   November 25, 2023 — Rated 10 out of 10 by C.W. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

The care that is taken for every customer singularly

Report a concern   November 25, 2023 — Rated 10 out of 10 by R.B. Jiffy Lube of Severn
What did you like about your recent visit?

Fast excellent service.

Report a concern   November 25, 2023 — Rated 10 out of 10 by W.J. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Good quality customer care & service. I am a very grateful and satisfied Jiffy Lube customer . Keep up the very good quality 👌
Report a concern   November 25, 2023 — Rated 10 out of 10 by R.W. Jiffy Lube of Millersville
What did you like about your recent visit?

Great service!!
Report a concern   November 24, 2023 — Rated 10 out of 10 by J.M. Jiffy Lube of Pasadena
What did you like about your recent visit?

quick service, friendly employees and friendly office space. The office is very clean and spacious compare to other Jiffy Lube I have been.

Report a concern   November 23, 2023 — Rated 10 out of 10 by D.M. Jiffy Lube of Millersville
What did you like about your recent visit?

It was FAST !!!
Report a concern   November 23, 2023 — Rated 7 out of 10 by Y.A. Jiffy Lube of Pasadena
What could we do to improve?

Improve on customer service.
Report a concern   November 23, 2023 — Rated 10 out of 10 by S.C. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

They were friendly & fast.
Report a concern   November 23, 2023 — Rated 10 out of 10 by B.T.T. Jiffy Lube of Millersville
What did you like about your recent visit?

Customer service.

Report a concern   November 22, 2023 — Rated 10 out of 10 by M.S. Jiffy Lube of Millersville
What did you like about your recent visit?

Professional friendly people. The manager Lou, is really great
Report a concern   November 22, 2023 — Rated 9 out of 10 by K.V. Jiffy Lube of Millersville
What did you like about your recent visit?

Friendly and very fast service.
Report a concern   November 22, 2023 — Rated 10 out of 10 by M.R. Jiffy Lube of Severn
What did you like about your recent visit?

This team is always very pleasant, attentive and fast turn around time!!! Thank you again.
Report a concern   November 22, 2023 — Rated 10 out of 10 by T.S. Jiffy Lube of Severn
What did you like about your recent visit?

Courteous staff and quick turnaround
Report a concern   November 22, 2023 — Rated 10 out of 10 by U.S. Jiffy Lube of Millersville
What did you like about your recent visit?

Very nice

Report a concern   November 21, 2023 — Rated 10 out of 10 by D.G. Jiffy Lube of Millersville
What did you like about your recent visit?

I enjoyed not being pressured to up my services and end up with a large bill. I asked for an oil change and that is what they did: changed my oil. Nobody tried to pressure me to have something else done.

thank you and take care,

Don
Report a concern   November 21, 2023 — Rated 10 out of 10 by M.L. Jiffy Lube of Severn
What did you like about your recent visit?

Customer service

Report a concern   November 21, 2023 — Rated 2 out of 10 by T.F. Jiffy Lube of Pasadena
How did we disappoint you and what can we do to make things right?

Didn't vacuum carpets until I asked. Very lackadaisical crew!
Report a concern   November 21, 2023 — Rated 10 out of 10 by R.L.M.C. Jiffy Lube of Millersville
What did you like about your recent visit?

Buen servicio

Report a concern   November 21, 2023 — Rated 10 out of 10 by C.B. Jiffy Lube of Millersville
What did you like about your recent visit?

This crew has been taking care of my lil Chevy Spark for the 4 years that I've owned it. They are great!
Report a concern   November 21, 2023 — Rated 10 out of 10 by J.B. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Very nice employees

Report a concern   November 20, 2023 — Rated 10 out of 10 by B.M. Jiffy Lube of Pasadena
What did you like about your recent visit?

Very kind and efficient ! Good coffee and pleasant guys working there
Report a concern   November 20, 2023 — Rated 10 out of 10 by M.B. Jiffy Lube of Pasadena
What did you like about your recent visit?

Fast and friendly

Report a concern   November 19, 2023 — Rated 10 out of 10 by K.W. Jiffy Lube of Severn
What did you like about your recent visit?

I arrived about 10 minutes to 5 just before closing. Mr. Delaney was very polite and professional. He said that it was ok, due to the time.

He displayed excellent customer service. I'm very grateful for his dedication to excel in customer assistance.

Thanks!!

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