based on 3406 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I sent my son over to get an oil change on my Hyundai Tucson. I told him to just get a regular oil change that I don't use synthetic oil. The person at Jiffy Lube told him that it had to be changed with synthetic oil. Instead of costing $30-50. He had to pay $100+!
I am so disappointed because I told him to go to the Jiffy Lube in Pasadena, MD because I trust them there, not to sell me more than what I need.
I've never used synthetic oil!!!
Jacqueline Dunn Kellum
Phone number removed
Service is timely, staff is polite and take the time to answer my questions. Even though I moved further away I drive multiple cars to this location for serving; have used this location for over 15 years.
Never got a reminder sticker. CSR was super cool tho. I’ll be back just be better with the lil’ details
Great Customer service. Staff was kind, respectful, and very informative about my vehicle.
People work very friendly
Pointed out unexpected problems a dealer hadn’t. Always friendly team
Effocent and fast
Very personable yet professional
Employees are very present when ever I visit
Post the prices of the services
Fast and professional service!
Fast, friendly service…even cleaned my windows.
Staff was very helpful !
Fast service and very respectful to their customers
It was fast. The staff was friendly and knowledgeable and very helpful
People nice, quick and competent
Fast efficient
It was always a good experience
Great service,
Quick and professional
Very quick service.
Service was friendly. I was greeted by Ernest, who was friendly and made me feel comfortable. The manager was efficient and the service was fast. I would definitely recommend.
professionalism
Very fast service!
The professionalism, speed and friendliness of the staff.
Efficient & friendly staff
Good Customer Service with the staff 💖💖💖
Very friendly service, and I very much appreciate the military discount.
Very efficient
Two of the services need for my vehicle were not available.