Booker

Average rating: 9.3 out of 10 based on 3767 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 2, 2023 — Rated 0 out of 10 by B.S. Jiffy Lube of Glen Burnie
How did we disappoint you and what can we do to make things right?

You tried to sell a brake job on a car that just had a 4 wheel brake job less than 3 months ago. Broke my washer fluid bottle cap and never told me. I guess since I called you out on the brake job, you decided to not say anything about the cap. Also spilled waste oil all over the front of the engine, the front plastic cover over the radiator and down the front of the grill onto the top of the radiator. Took about an hour to clean up your mess. I was in FD with Jimmy Booker for many years. He'd be ashamed of his business being conducted in this manner.

Report a concern   December 2, 2023 — Rated 10 out of 10 by I.M. Jiffy Lube of Severn
What did you like about your recent visit?

Great team!
Report a concern   December 1, 2023 — Rated 10 out of 10 by S.M. Jiffy Lube of Pasadena
What did you like about your recent visit?

Justin and Russell were incredibly helpful and honest!

Report a concern   December 1, 2023 — Rated 10 out of 10 by M.C. Jiffy Lube of Severn
What did you like about your recent visit?

Gentlemen were courteous and friendly. Everything was explained and I understood what I paid for.

Report a concern   December 1, 2023 — Rated 10 out of 10 by L.N. Jiffy Lube of Severn
What did you like about your recent visit?

Muy buen servicio y rapido
Report a concern   December 1, 2023 — Rated 10 out of 10 by M.L. Jiffy Lube of Millersville
What did you like about your recent visit?

Fast and efficient service
Report a concern   December 1, 2023 — Rated 0 out of 10 by A.S. Jiffy Lube of Glen Burnie
How did we disappoint you and what can we do to make things right?

This is the second time in a row they did not check my fluids like they were supposed to. They didn't reset my oil life indicator again.,they just all around did a poor job. I wonder if they actually changed my oil.
Report a concern   November 30, 2023 — Rated 10 out of 10 by G.W. Jiffy Lube of Millersville
What did you like about your recent visit?

Great service
Report a concern   November 30, 2023 — Rated 10 out of 10 by S.M. Jiffy Lube of Millersville
What did you like about your recent visit?

They are always friendly

Report a concern   November 30, 2023 — Rated 10 out of 10 by S.P. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Great service always
Report a concern   November 30, 2023 — Rated 10 out of 10 by T.F. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Quick

Report a concern   November 30, 2023 — Rated 10 out of 10 by D.P. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Everything

Report a concern   November 30, 2023 — Rated 5 out of 10 by C.L. Jiffy Lube of Pasadena
How did we disappoint you and what can we do to make things right?

The price for an oil change was outrageous. Otherwise the service was quick and efficient. Most I have ever paid for an oil change. Maybe they saw out of state plates and jacked up cost. Don't know.
Report a concern   November 29, 2023 — Rated 10 out of 10 by J.K. Jiffy Lube of Severn
What did you like about your recent visit?

They had me in and out quickly.
Report a concern   November 29, 2023 — Rated 10 out of 10 by D.M. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Fast and knowledgeable

Report a concern   November 29, 2023 — Rated 10 out of 10 by S.S. Jiffy Lube of Pasadena
What did you like about your recent visit?

The fellas at this store were very pleasant. I appreciated their friendliness!
Report a concern   November 28, 2023 — Rated 10 out of 10 by S.M. Jiffy Lube of Millersville
What did you like about your recent visit?

Quick and efficient service at a great price.

Report a concern   November 28, 2023 — Rated 10 out of 10 by W.W. Jiffy Lube of Millersville
What did you like about your recent visit?

All went well In and out quickly and great customer service.

Report a concern   November 28, 2023 — Rated 10 out of 10 by T.C. Jiffy Lube of Millersville
What did you like about your recent visit?

Excellent customer service.
Report a concern   November 28, 2023 — Rated 10 out of 10 by J.M. Jiffy Lube of Millersville
What did you like about your recent visit?

The customer service was phenomenal!

Report a concern   November 28, 2023 — Rated 10 out of 10 by J.S. Jiffy Lube of Severn
What did you like about your recent visit?

Great customer service and very fast!

Report a concern   November 28, 2023 — Rated 10 out of 10 by S.E. Jiffy Lube of Millersville
What did you like about your recent visit?

The way the people treat you and the job was done fast

Report a concern   November 27, 2023 — Rated 10 out of 10 by A.W. Jiffy Lube of Pasadena
What did you like about your recent visit?

Fast and insightful

Report a concern   November 27, 2023 — Rated 10 out of 10 by L.F. Jiffy Lube of Millersville
What did you like about your recent visit?

Lou and his team are first class. They do a great job.
Report a concern   November 27, 2023 — Rated 10 out of 10 by G.D. Jiffy Lube of Millersville
What did you like about your recent visit?

Staff were very friendly & knowledgeable. Checked other things when I asked.
I was very satisfied with service.
Report a concern   November 27, 2023 — Rated 10 out of 10 by L.M. Jiffy Lube of Millersville
What did you like about your recent visit?

Lou is a great manager, I have been taking my vehicles to this Jiffy Lube for 25 years.
Report a concern   November 27, 2023 — Rated 10 out of 10 by K.Y. Jiffy Lube of Severn
What did you like about your recent visit?

Everyone is friendly and the service is always top notch.
Report a concern   November 26, 2023 — Rated 10 out of 10 by B.K. Jiffy Lube of Pasadena
What did you like about your recent visit?

Very pleasant to deal with n get u in out out very promptly

Report a concern   November 26, 2023 — Rated 10 out of 10 by A.C. Jiffy Lube of Millersville
What did you like about your recent visit?

Fast and friendly. Thank you

Report a concern   November 26, 2023 — Rated 10 out of 10 by B.L. Jiffy Lube of Millersville
What did you like about your recent visit?

Got in and out quickly and they took good care of my truck.

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