based on 2126 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great service
Fast, friendly service every time.
You recommend service that is not needed to inflate your business. You could try to be more honest.
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EVERYTHING
Speed, front desk guy kept everyone at easy. He, also, kept everyone informed about the status of their cars.
I getting text about some else vehicle
I have been coming to have the oil changed at this location for years. You guys are great. You explain things , never push unnecessary work on me . Very friendly and prompt. Thank you so much!
A1
The guy that greeted me was great. The issue was that I was charged extra for things I didn’t ask for to be done. And when I asked about it I got a snarky response from the guy that helped me check out.
Great staff and dependable service!
Quick, efficient service with professionalism.
I requested for a tire rotation but I forgot about lug nut so you were unable do it. However you removed or loosen the other nuts. While driving i noticed the tires were swinging . Stopped on I-70 highway and notice 6 nuts were missing. 3 were loose and 3 tires completely damaged. Spent the whole night waiting for assistance and after 14 hours got help from a passerby who charged me $900 for 3 tires. He removed the three tires drove to Pittsburgh and replaced them. It was my worst experience ever.
Your service team were friendly, knowledgeable and timely.
It's just wonderful service thanks everyone starting with the person that's passed the vacuum and clean the windshield and including accorse the mechanics and ending with person in the counter / manager super cool I really appreciate amazing service thank you very much sincerely First name removed looking forward to change my car oil again
I love everything about my Jiffy Lube! The service is always excellent and the team is knowledgeable and courteous.
I ESPECIALLY APPRECIATED THE HELPFULNESS AND COURTESY OF THE YOUNG MEN STAFF.-- ALONG WITH THEIR EFFICIENCY,
DR. SHIRLEY A. Last name removed
Everything it was a very good visit thank you.
Great job,great customer service!
they provided speedy and good service.
The only concern i have is that the cost of air filter was too expensive.
they did not need to charge the suggested retail price.
Charging twice the amount over others is wrong.
I love the Annapolis jiffy lube. The guys that work there are friendly and helpful. Always a positive experience, no pressure to buy or add on extras just the facts of what your car needs etc.
Fast, good explanation, nice employees.
quick, officiant, clean, and respectful
That they took me right away. Oil change was quick
In and out service. And you let me know I need for my car
Great service
Jiffy Lube in Annapolis has continuously been efficiently responsive to my car update & repair needs. The staff is professional & cordial and the location is perfect for Annapolis residents. Thank you once again for your awesome service. LD😊👍
All went well. In and out
Immediate coirteous friendly greeting. Prompt maintenance attention on vehicle. Needed maintenance was what I was expecting and asked for cabin filter although they said it wasn’t very dirty. Vacuum service a surprise and thorough. Remembered to reset car maintenance reminder in system. Waiting area clean.
I’ve been a customer there for 26 years and never disappointed in the service always quick and never cut corners