based on 5496 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Quick and professional
Quick service
He was very polite and quick!
I really like the service at the Owings Mills Jiffy Lube. The technicians are fast and friendly. It didn't even take a half an hour!
The whole team was very nice got you in out very quickly and they explain very thing you need to know
As far as I know, the oil change was complete, thorough, timely and the staff was helpful and informative. Joe was GREAT!
customer service and quick in and out process
Great service
They were very responsive and efficient.
The guys there always do a good job in a timely fashion
Great customer service, excellent commitment to service time commitment and caring for caring that makes want to return...thank you
Very clear assessments and suggestions about work that needed to be done. Work was completed ina. timely manner.
Fast, efficient, professional.
Mack was great to work with. Appreciated how quickly they serviced the brakes on my vehicle. Everyone at this location was extremely helpful and friendly. This is our second vehicle having brakes serviced and we will be back in the future.
personal, professional staff
Fast, courteous service. Technicians explained everything clearly and in detail
Highly Professional!! As a longtime customer, completely satisfied with courteous staff, expediency of service and highly skilled technicians.
Great experience 👍
Courteous staff, efficient and covered everything I needed to know
Very good Service and nice person and thank You
not happy with service there at all.
After the visit, your team called me back and had me come back as they saw oil where it was parked. The double checked everything and cleaned the skid plate.
The personell
Quick and easy, and everyone was super nice!
fast and good service
The wait time can be a little better.
Mr. Williams did a wonderful job in servicing my vehicle and letting me know the next time to come in.
Fast and easy
Very Professional Service - Thank you

The service was quick