based on 7081 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Mean mugging me and then criticizing my vehicle saying it was running lean. Seemed to be getting mad for no reason.
I have an AFR gauge telling me it is running at 14.7. Also, told me i had a fake code. i have a device that tells me everything.
I just let him feel right to stop the back and forth.
Id prefer if workers minded their own business.
Took twice as long as usual.
Otherwise the job was done adequately
The guys should not try and take advantage of women with trying to sell them every thing under the sun when only an oil change was requested.
This is the first time this has happened to me and I’ve been going for years.
I know a thing or two about cars and simply declined and told them I would have my mechanic check those items in May when getting a state inspection.
No need for the pressure- just change my oil
Fueron atentos rápidos y directos en la dispensación del servicio. Se traduce en eficiencia y calidad
It was prompt
The associates were very knowledgeable and courteous
Fast and courtesy service
I was told I would get 15% military discount and they only gave me 10%. I noticed it on my receipt and went back to ask if this was correct and four people in the office said yes it is only 10% for military discount. Online it says 15%. This is very bait and switch practice.
Service is good
Everyone was extremely nice & courteous. I was afraid of being taken advantage of since I am an older woman & was alone & that did not happen.
Great service! Nice staff!
Friendly, polite, and performed the required oil change. Also, explained about the various levels on a battery.
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Fast efficient
Prompt service
Very nice and professional
Fast and friendly service!
Prompt & efficient
The customer service is good and they are always willing pleasant. However, they need to do a better job with vacuuming the car. It looked like they just did the front and left the back.
Quick, nice and informative!
Fast and friendly and knowledgeable
Manager is always pleasant and the service is always expeditious.
Jeremy & his staff were super friendly, very helpful, & explained stuff to my wife so she didn’t get overwhelmed.
Amazing crew!!
Quick Service. Explained all points of service checked. I Always leave knowing that my company truck is taken care of.
Thank you,
Everyone is professional and it’s always a pleasant experience.
It was quick efficient, professional, friendly, upbeat, positive experience. When I need an oil change and other maintenance on my car or truck head to Jiffy Lube Crofton.
Always a great experience, the tech are knowledgeable professionals.
They showed me what needs to be done. They were finished fast.
the service was quick and thorough. recommendations were made and they answered questions I had.
Everyone was so friendly and helpful! It was also the fastest oil change I’ve ever gotten, and still very thorough! Awesome service.
Everyone professional and pleasant to interact with. Very efficient and down time was minimal.