based on 5445 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
As always fast, friendly, affordable
Friendly and fast service
fast and professional friendly service
THE SERVICE PERSONNEL WERE FRIENDLY, ACCOMODATING AND EFFICIENT
From the moment I arrived. I was greeted warmly by the attendants. I stated that I needed an Oil changed, handed my key and the service began immediately. The technician suggested a couple other hints for me to consider and I indicated that my warranty covered those areas and there was no attempt to change my mind. Within a short period of time, my car was ready. Another attendant walked me to my car, open my door and come again! Your company lived up to its name!
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In and out in 30 minutes very important.
Excellent customer service.
Tim was excellent
Their customer service and warm waiting room. It was also kid friendly 🤗
The concern was addressed.
Staff was very helpful, pleasant and efficient.
Greta people and great service
Friendly, professional greeting. Fast service. I appreciate being told what add on services were available to address potential maintenance for my car, but that it wasn't a "too pushy" sales pitch. Great location. This was my first time using Jiffy Lube in about 5 years and I was pleasantly surprised by the changes. Will be back!
The Staff was very professional, informative and efficient
Price on air filters way to high.
Knowledgeable
Great đź‘Ť The guys always take good care of vehicles.
Son muy servicial si lo recomiendo
Always a great experience and the crew are total pros. Sean Bacon was a big help and great to work with.
Easy in Easy out ....quick and efficient
Operations.....and excellent customer service
Friendly staff, fast service. Informed me of car issues.
I almost always use jiffy lube for oil changes. But you don't have any locations near my new home in West Virginia. I like the personalized attention they give each customer.
Communication
I've been going to this location for about 20 years. I always have good service. The employees are friendly. Also, the service is efficient.
The staff were genuinely welcoming and helpful. They listened carefully, assessed my vehicle’s needs, and gave me honest advice. I was well cared for and the whole experience was very positive. I am definitely coming back and will tell my friends that this Jiffy Lube location is the place to go! Thank you
Friendly staff
Fast, Friendly, and helpful people.
Was efficient, and didn't spend too much time.
It was good but they didn't clean all my windows and forgot to put air in all 4 tires. All I see is my front windshield was clean but nothing all way around. I have been going to elkridge jiffy lube and they know I'm deaf and they know what I want. Just oil and oil filter changed. Do not touch cabinet and air filter. Do not touch my wipers.. they always do the air in tires. Vacuum carpets and clean windows. That's all. First name removed