based on 2125 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Speedy service
He was very good job!!
This was the only visit in 20 years we had trouble. Over the years there has never been a hiccup! Today took forever for a simple oil change plus whatever the mechanic saw was needed. The plug on the transmission fluid was jammed on too tight and was damaged when they finally got it off. They went to the Subaru dealer and got a new plug. The manager apologized and said he would give us a discount, which he forgot to do later.
Personally services
I am always treated well here
Fast and thorough
Very friendly and all employees work well together
Big shout out to James B, Greg Simmons, and Kareem W. Great service.
All good
Very Helpful and very thorough.
The speed in which my oil change was done.
Quick service at a great price.
Prompt professional service
Very Happy with the service
Friendly and efficient service.
Friendly knowledgeable
Staff interaction and quickness of the visit.
Great and fast customer service
Very good service
Customer service was excellent
Professional
I generally go to Annapolis for my oil changes tire rotation. This particular time I went to Gambrills because it was on my way home. The service was good, but the price was too high $13 coupon was all they had available.
2 days after my Service, my car had a low fluid warning for antifreeze. It was low, very low.
There is no leak. Obviously, the crew did not perform the necessary check as promised.
Everything
It was fast, friendly, and well-organized. They recommended some additional services, but didn’t try the hard sell when I declined
Always professional and reliable service
Super fast. Friendly staff. Convenient location.
Friendly staff, quick service, told me clearly in advance of the seevice what they were going to change/repair. Pricing not bad and coupons available, which helped.
Friendly Assistance for My car.
Great staff- went above and beyond!