based on 5037 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The price is too high! And was not able to use a coupon that was on the website.
Fast and efficient
This location always provide great customer service.
Coupon/Discount
They were fast efficient and friendly!
They real great people good approach and I always get help Ang best service
Always helpful
The customer service was Excellent the gentlemen when I pull up all greet me with such a Big Smile and very professional and Great Assisted from beginning to End. Happy Bless Holiday to All Staffs at Pikesville Location Thank you
prices are way too high
Techs are very professional.
Be more attentive & keep abreast how long it will take to complete the service.
Quick and easy service
Alwsys very professional, polite and efficient. These guys are the best around.
How cordial everyone was and listen to my needs
Excellent
Quick service
Very professional
The Jiffy Lube service and employees are better than most company experiences I usually have. Your business model works better than most.
The employees at the Beltsville MD location #891 always seem to get along and work well together and are very friendly to the customers. Seems to be a well run shop.
I drove in, vehicle was serviced and I drove out. No drama, just efficient.
Thank you for the opportunity to share my most recent experience at your Beltsville location. I really liked the convenience of the location and the customer service that I received from Jaylie T. She was very helpful, knowledgeable and installed the wiper blades quickly and efficiently.
Quick and efficient.
had to wait 25 minutes for a air filter just to be told sorry we dont have one in the warehouse, Should of checked before making me wait
Quick, efficient, little waiting time, reasonable price.
The staff were all friendly and efficient. I got in and out in short order.
Explain everything in detail and easy to understand. There is no long wait time.
Everyone was very kind and willing to help.
Excellent service
Fast & convenient. Everyone very polite and professional
Quick and very good
My tire sensor light was on and they checked the tire pressure for all the tires without me asking and pointed out some recommended services that I’m gonna need to the vehicle in the near future and it didn’t take long and the coffee was good
The people are nice. The Jiffy Lube sales tactics need to stop. I was told I needed 2 front tires for 500$, rear brakes and rotors, a fuel system flush, a coolant system flush, and a differential fluid change. I would have spent about 2,000$ if I followed their advice. I asked for an oil change which by the way ended up being over 100$. No, I don't want a follow up. I stopped going there 2 years ago after they pressured my daughter into doing air filter changes and she told them no but they did it anyway. I won't be back, not sure why I went back today. It did give me a reminder of why I don't use Jiffy Lube anymore.