based on 2125 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I drove in, vehicle was serviced and I drove out. No drama, just efficient.
Thank you for the opportunity to share my most recent experience at your Beltsville location. I really liked the convenience of the location and the customer service that I received from Jaylie T. She was very helpful, knowledgeable and installed the wiper blades quickly and efficiently.
Quick and efficient.
had to wait 25 minutes for a air filter just to be told sorry we dont have one in the warehouse, Should of checked before making me wait
Quick, efficient, little waiting time, reasonable price.
The staff were all friendly and efficient. I got in and out in short order.
Explain everything in detail and easy to understand. There is no long wait time.
Everyone was very kind and willing to help.
Excellent service
Fast & convenient. Everyone very polite and professional
Quick and very good
My tire sensor light was on and they checked the tire pressure for all the tires without me asking and pointed out some recommended services that I’m gonna need to the vehicle in the near future and it didn’t take long and the coffee was good
Explaining options after vehicle is inspected rather than assume customer wants or has agreed to additional services.
Communication of what was actually done would help once finished. I am always pleased with the service at your location.
Always pleasant personell
I t was great
Friendly..fast very efficient..inform things I should have replaced or use on my car for better motoring...but its Christmas so have to wsit anothet month. Very satisfied
What I like about this chippy little village slipped my car service at that they’re professional and I can get the work done. The work is completed kindly fashion, and I appreciate them taking care of me when I come there and treat me as a customer.
Quick service and perfect workmanship. Jaquan was very professional and kind. James was also great.
They were very busy today, but very helpful and courteous. I had an additional issue with my car than Jiffy Lube couldn't fix but, they gladly explained what it was.
very good service
Professionalism, responsiveness, friendliness and attentiveness to my requests.
Everyone was truly accommodating and knowledgeable.
Very quick service. Associates were very friendly, held doors open for me, explained my oil change options and generally made for a nice, easy experience. Will definitely be back.
Consistency and honesty.
I like Jiffy lube because the customer service is very good, they work fast, and they take good care of your vehicle. I would recommend them to anyone
The customer service is great 👍🏾
They fixed my brakes in a timely manner. I was totally satisfied.
Service was professionally delivered in a timely manner.
The Jiffy Lube service and employees are better than most company experiences I usually have. Your business model works better than most.
The employees at the Beltsville MD location #891 always seem to get along and work well together and are very friendly to the customers. Seems to be a well run shop.