based on 7075 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The Jiffy Lube Team was very helpful is resolving the problem with 2016 Toyota Camry TPMS. They were most efficient and cost reasonable. Thank you, First name removed
They were very polite and informed me of everything that needed to be done with my vehicle.
Great service providers
GL Annapolis is OUTSTANDING!
I was greeted immediately, the waiting area is always clean (this time it was festive), and the staff is always nice.
Good customer service and speedy service.
Friendly and quick.
Great customer service
Very Fast and accurate service. Friendly Staff.
Had my oil change done on my wife's VW Atlas last week and had almost all the oil drained out by today. Took it to another location and found that the gasket was not properly installed and now her car will required a full exterior detail to get the oil removed.
Staff members are very knowledgeable and are professionals at what they do.
I just feel like the front dest receptionists customer service could be much better. She wasn’t particularly rude, just gave a vibe like she didn’t want to be there or be bothered.
The quick and easy oil change I received was great.
Fast service. Thank you!
Speed of service. Helpfulness of staff
Everyone was polite and helpful.
Waiting room smelled horrible and I had to wait outside because of the idor.
Workers were professional.
I appreciated the ease in getting the service I needed. The check in process was efficient and fast. The service itself was quick and complete. The employees were very pleasant and the waiting area comfortable.
I appreciate the fast service and the professionalism of the team but i also had 3 greasy hand prints on my white car
One on the hood,one on the gas cap and the 3rd on the rear door
My Mercedes-Benz is riding better than ever thanks to the responsive and detailed check of my car. I am thankful that the team recommeded a tire rotation and to clean my engine in addition the oil change that I orginally came in for.
Pleasant, polite and very friendly
The service men were professional, courteous, and efficient.
Fast and friendly service
Friendly fast efficient
People were friendly , helpful and professional.
I was able to get my car serviced promptly.
$59.00 is too much for air filter installation though.
I had a 25$ off coupon for an oil change at hat cost me 138$ , which is expensive in itself I won’t be back
Excellent service as always at this location!
Great experience
Pricing and lack of customer service… do not follow up