based on 2137 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Chaun always gives me good advice!
I was in and out convenient.
Done quickly
Excellent
great service, efficient service.
Horrible service and attitudes
In and out quick!.....Staff is knowledgeable and friendly....
Everything
Fast and efficient. They met all of my expectations. If you need an oil change or other minor repairs, this is the place to go.
Efficient, helpful suggestions
Great customer service
Owings Mills didn't vacuum my car even though I requested it they are very rude and lazy the whole team.
Their courtesy
Friendly professional, nice people
It was my first visit and I was made to feel welcome. Service employees were friendly and helpful. Surprised at the little time to get the job done. Cost for job was reasonable.
Go away
Everyone was welcoming and professional.
Great work highly recommend!
They were professional and quick.
Tyrell was the man, he set the tone. Professional, confident and knowledgeable. I felt like i could relax. The entire team and vibe of the place was great. Whoever the DJ is there needs a raise. Haha. Literally the best auto mechanic experience I’ve ever had. Literally. 10/10
Customer service was excellent
Employees are always polite and respectful and friendly
I like the service. Pricing is a little high imo. You guys are the best around though so I’m not complaining. Everything is just getting outrageous.
Thanks Greg.
I like that I was greeted when I pulled up and invited to head to the lounge while my car was serviced. I liked the coffee machine that was available with flavored cream offered. I liked the review of my service record on my vehicle. It would be nice to enter service that I did at other service companies just so I don’t duplicate or be asked about services that I don’t need. I liked being able to use the coupon I had to help reduce the cost.
Great service
Quick and efficient, everyone was nice
Everyone is really knowledgeable, friendly and always handle my car with care.
The Jiffy Lube Team conducted themselves in a professional manner. They explained everything in detail for what was needed for my vehicle.
I was lucky and arrived when nobody was in the shop, so I got right in and my car got looked at and they had the parts, so I was soon on my way. Everybody was nice too.
How quick it was.