based on 7081 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Incredible, friendly, consistent, clean, professional, fast..what more can I ask for
The staff was polite and it was quick and you didn’t have to wait around for a long time
Great fast service. Thank you
Once I was in the bay the service was fast and I could stay in my car
The quick service and good quality customer service
Being a repeat customer for over 15 years at this location, that tells my story regarding Manager Brian's and his team. I have three vehicles and at one time, a company vehicle. I will not go anywhere else. I get top notch service with a warm welcome and experience by highly trained individuals. As for improvements..... why break something that runs like a smoothly oiled machine. Kudos to Brian and his team.
Comprehensive inspection and discussion of suggestions by the technician, and while it comes across as "upselling" a bit, it's important to have the opportunity to make those decisions.
Efficient, effective service.
Courtesy of staff.
I want to take a moment and recognize Lonnie and his Wonderful Team!
Great Communication!
Great Environment (Coffee too😊💯)!
Great Service!
Stars 🌟!!!
you guys are the best, smart, intelligent, friendly and polite.
Mike Last name removed
Professional and courteous staff. The attendant was informative and kept me updated while my vehicle was being serviced.
organized fast
Everything was fine.
Very quick and reliable. The main person that explains what is needed or anything about my car's service is very good. I understand everything they said.
Great customer service, very friendly and professional staff.
Quickly in and out. NIce people working there. Very helpful and informed.
The crew was polite, prompt, and perfectly executed the oil change. I could not have had a better experience.
Speedy and very professional.
This is the 2nd time my husband has taken our vehicle to this particular location and the service is consistent and the staff always makes sure to give the most transparent recommendations for particular services needed for the vehicle.
Customer service was excellent.
I was out of town and needed an oil change. They got me in and out very fast.
I am writing to express my sincere satisfaction with the service I received today. Earlier, I called to inquire about my brakes, and Shawn (or Shaun) assured me that the team would assess them.
Upon my arrival, the team thoroughly inspected each brake pad and rotor, confirming they were all in good condition. I also mentioned needing new wheel bearings for my right-rear tire, and they efficiently replaced them.
Thanks to their excellent work, the "whirling" sound I was hearing while driving is now gone. I am incredibly impressed with both the quality of the work and the team's dedication to customer service.
The associates were nice, and the service was quick!
Efficiency and the great customer service.
I love that jiffy lube always has my information on hand, saving time. They also recommended I purchase new tires due to wear, which I appreciate (I had just come from making an appointment to get new tires) lastly, I was in and out in less than 10 minutes,,,sweet!
Very efficient! Great workers.
Quick and easy
Fast Service
Annapolis opened up nice and early on a Sunday and i am glad i arrived 15 mins early! Pasadena not open til 10 sadly. Arshad was professional and nice to work with and they honored my coupon.
I only had to wait about 3 minutes to get the car in and the whole process was very quick. I was in and out within 20-30 minutes. Everyone I had contact with from the staff in the office and in the service area were all very friendly and helpful. It was a very nice experience and will be sure to come back for my next visit.