based on 2943 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very quick in and out.
Na
The service was awesome and the service technicians are knowledgeable and patient.
I love that the service is so quick. Everyone's lives are busy and no one wants to sit at a garage for an extended period of time. Everyone that works there is pleasant and professional.
Thes saff at the 510 Main St. location in Reisterstown, MD did an outstanding job on my vechile on July 10th, 2025. This group of gentlemen should be commended for their attention to deals and their excellent customer service. I will continue to have my car serviced at this location.
Name removed
Reisterstown Resident
Everything, the people are very polite and helpful. They are great checking out every thing you might need and get you in and out quickly. thank you so much guys.
I liked how quickly and efficiently they work. They are friendly and helpful.
Fast
Very nice and couteous staff! Was in and out in 20 minutes.
Dependable and explained what needed to be done and what could wait until next visit.
In and out in less than 20 minutes for an oil change with out an appointment ... I've waited for over two hours at Firestone with an appointment! Competitively priced and I saved $15.00 with a coupon.
The entire staff was very helpful and very knowledgeable. They treated me with care and respect. Thank you so much for the amazing customer service fellas and young lady. I will be back soon.
Fast and Friendly service.
Fast and professional
Got an oil change and filter change. Fast service.
The service was quick. The representatives were friendly and knowledgeable. The waiting area was clean and inviting.
Always Friendly, Helpful and Professional!
How fast they took care of my vehicle they were very kind and helpful
Everything
Speedy service and thorough coverage.
I am always extremely pleased with the great customer service that's provided.
Good service every time I come
On 7/18, I got an oil change and brake fluid service. I was informed and shown that my two air filters also needed replacement. I didn't buy the filters offered at Jiffy Lube. Upon leaving, I turned on my air conditioner (A/C) and now heard rattling coming from the A/C vent.
I returned to Jiffy Lube at 7:30 am on 7/19 and ask them to check their work. A professional service man removed the glove compartment and performed diagnosis.
Cause of the problem: The previous service person who showed me the dirty filter had left their plastic glove attached to it during reinstallation. Once the glove was removed, the rattling ceased.
This is the second time I've had to return to this JIFFY LUBE due to an error or omission performed by a service person. It will be the last.
Name removed Phone number removed
I took 2 cars (Sonata’s) this day. 1st experience was horrible the guy was very rude, rung me up for $97 oil change. Sir I have never paid this amount bring all my cars here matter of fact your new in here and I dont appreciate how your blowing me off. 2nd time same day was for. 18 Sonata and my experience was way different I wanna say his name is Brayden (maybe) took his time explained stuff to me and this oil change only cost 46.00 after coupon so please explain the almost $60 difference. There’s also a new spot in Altoona who sends coupons and guarantees 20 mins or less. I’m trying to stay a loyal customer as I have 5 vehicles paying $100 each time is not budget friendly..
Was nice, helpful and not money hungry. They are truely there to help your car out
The guys are very personal and thorough.
I would appreciate if they changed my windshield tag. It was not done. The old one is still there. This is the second time.
I would appreciate knowing the condition and amount of the oil and if there are metal parts in the old oil. It will tell me the condition of the engine. And any leak points.
Thank you.
I went to Jiffy Lube to change my oil, but they kept pushing me to change other parts. They convinced me to do something they said would help the A/C, but it didn’t help at all. Every time I go, they pressure me to add more services, and afterward, I always feel frustrated—at them and at myself. I don’t think I’ll be going back next time.
My oil change was very Quick and the staff was helpful.
After bringing my car in for servicing, I was told that I did not have a cabin air filter. This is the only place I bring my car to for servicing so evidently it was left out. I explained this to them and they made it right by putting one in. I was also told I needed new tires when I requested a rotation. This was certainly the case, but upon leaving, I saw that my tires were way over inflated. I went back and they corrected the tire pressure (one tire was at 49 psi, one was at 39 psi and the other two were over 40 as well.). We can make this right by providing me a free tire rotation next time around. I have brought all my vehicles to this Jiffy Lube for years and would like to keep using them.
Fast, friendly and professional. The whole team did a great job.