based on 7081 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Always in and out quickly. Great service and friendly staff.
I was disappointed with the service I received during my visit to the Clarksville, MD location on July 18, 2025.
My car had fewer than 50,000 miles, but I was advised to get a radiator flush. After checking my owner’s manual, I found that this service isn’t recommended until 120,000 miles. It felt like the recommendation was based more on upselling than on my car’s actual maintenance needs.
This experience made me question whether I can trust future recommendations. I expect honest guidance that follows manufacturer guidelines—not pressure to approve unnecessary services.
Convenient, friendly, professional, knowledgeable
Sean runs a great operation there! My car runs better because of it now.
Will never utilize your service es ever again!!!
Just a tanks for being so professional starting with the mechanics ending with the management thanks sincerely First name removed
Good Customer service, fast in and out time !
Great fast service. Always informative and I leave feeling confident w my car
Thank you
The whole service was a great experience
Took forever, they were pushy for more work, they broke something off my wheel. Thankfully they repaired it at no cost, but it added about an hour of work
Prices are a little too high
Efficient
Professional & quick
Nothing. I was greeted and politely asked for information and the services I wanted.
Attentive
Go easy on the upsell
Fast and thorough service
Time was not bad at all, l like that they tell you what work need to be done to your car , they explain it to you
Everything
Great Service My Car Drives Great. Thank You So Much
I liked that they explained everything that they were doing.
Employees and manager were very friendly and helpful. My husband and Zi are both handicapped and they went above and beyond to help us. The brought out the filters to the vehicle to show us that they did not need replaced. Everyone was very respectful.
Did not have to wait long at all for service. Staff was very professional. I was very pleased with the services that was provided.
Always personable and professional.
They're literally professionals. They know what they do. You wouldn't even spend 25 minutes, and you will be outta here. Jiffy Lube, they're for real.
I only had to wait about 3 minutes to get the car in and the whole process was very quick. I was in and out within 20-30 minutes. Everyone I had contact with from the staff in the office and in the service area were all very friendly and helpful. It was a very nice experience and will be sure to come back for my next visit.
Incredible, friendly, consistent, clean, professional, fast..what more can I ask for
The staff was polite and it was quick and you didn’t have to wait around for a long time
Great fast service. Thank you
very. pleasant, quick and efficient