based on 1356 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
We were in and out fast. Everyone was helpful. We always use this Jiffy Lube.
Get "it" right the first time by hiring people who aren't affair to "put in the work". Also pay a little more which could contribute to having good employees. It's like the crew at that location weren't trying not to do too much, because I called that early morning I was told to be there before four pm, and if afterwards my needed work would be the day. People aren't getting paid much these times which creates work atmosphere like this one I dealt with.
Prompt efficient service
It was quick and professional as always. Love the team there.
Everything was well explained and procedurally done regarding my service. Staff are friendly, knowledgeable and don't keep you in the dark about what's going on. The only reason i rated an 8 was because upon receiving my car, i noticed black smudges on my car door handle, steering wheel, upholstery, and on the upholstery seating which i would have thought they'd have cleaned giving the fact that this was the first time i've seen it from my many visits here. Other than that, good job as always.
This is the first time I have ever used a Jeffy Lube for my service. My car is seven years old and has always been maintenance by the Dealer. It was a great service - less cost from the Dealer and service was done fast! They checked my tires too and filled them appropriately - it was great! A friend said to use the Jeffy Lube in Clarksville Maryland and I would be happy and I was. The main Technician could not be any more helpful to me.
They were able to perform a variety of needed operations and the wait was surprisingly short. I have never had a complaint or call back with any repair or operation performed by this Q lube.
The politeness of the gentlemen that helped me, and the speed of service.
The professional attitude and prompt service. The team was very informative.
speed in which you completed work
Great customer service and quick completion of services rendere. Keep up the good work!
Yes
The professionalism of the team. The time it took and all with a genuine smile!
I have been a customer at the jiffy lube in Pikesville Md for more years than I can remember. The staff, over the years, have always been friendly, professional, helpful, courteous, and in every way the best. I can’t say enough for everyone who works there. Thank you.
They did what they were supposed to do in a professional manner
Friendly staff. Good service.
Clearer communication
Military discount.
The guys take good care of the customers
You guys do a great job because you pin-point the problem and you explain it to the customer. Your also pretty fast and give an accurate account of the situation. Thanks!
Well this is where I go for service, I was the first one there got filters changed with oil ,the team always let's me know what's going on with my car ,really know there job ,I was out in minutes and got to use my coupon, thanks team for a great job .
Great Customer Service
Staff was great .....and the service was also great
Respect , knowledge and good communication
Excellent quick service.
Courteous and professional service
Friendly staff. Good communication. Work was done quickly and done well.
Great Service quick
Got an oil change. Service man stripped my oil pan drain plug. Car is now leaking oil.
Nice men