based on 7075 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Convenient and fast service.
Associates were very nice and explained everything. Oil change was one in ten minutes. Give these folks a raise!
I hate aggressive sales tactics. Just sitting waiting there, you see the same thing over again. It’s obvious that there’s sone sort of commission involved or sone kind of target to reach.
I try to go there whenever I need an oil change. They don't pressure you to purchase additional services.
Everything
Quick service and friendly
No hard push for service above request.
Everything and everyone are very professional.
I had an outstanding experience at Jiffy Lube! From the moment I pulled in, the staff was courteous, professional, and efficient. They walked me through every step of the service, explained what my car needed without any pressure, and completed the oil change and inspection in record time.
What I appreciated most was their honesty—no upselling, just straightforward recommendations. The waiting area was clean and comfortable, and the entire visit was seamless. My car is running smoothly, and I’ll definitely be returning for my next service.
Highly recommend Jiffy Lube for anyone looking for fast, reliable, and trustworthy car care!
Employees were pleasant and informative.
Service was very timely.
Fast and friendly service .
This is my go to jippy, I've been going for years now, the team is very knowledgeable let's you knows what's going on and get you out the door .Great work, thanks team.
Very prompt, fixed the problem
The cost of an oil change has gone up by approx $10.50. In addition, they did a terrible job of washing/cleaning my windshield.
Fantastic technician!
Quick, easy, professional.
Great service!
Fast
The customer service was great, but your price have sky rocketed.
No wait on this day.
Prompt service.
Prompt attention and explanation on what they have to do in order to have my car humming in contention.
When customers come in and pay for oil change and tap off any lube, and when they get their receipt stating all is OK and complete, you need to make sure that before putting ok or complete, that it's done. I had to come back for additional work and a new battery before I pulled off, I noticed that my antifreeze container in my engine was bone dry, the cap was left open and there was NO antifreeze in it!! Not even a min amount,.the tech filled it up to max amount like it was no issue, but if I didn't check I would have overheated, I do drive alot on the beltway and I have paid alot for any service that I received from jiffy lube and I put trust in the techs that when they say they done something it was done,I don't want to go back behind them to verify, so far jiffy lube has been a trust worthy company.
I told my daughter this is my favorite service place - she laughed that I had a favorite. After her visit, she said she got it. Everyone was friendly and efficient, the facility is clean, and we could get a broader range of services (headlight restoration in this case) than other places. Keep being awesome!
Mr. Charles was very polite and professional as he review my car’s health. He made recommendations base on his finding and ensure that i made the right decision to have my Oil change when i did.
Everything is Always Excellent at this Oxon Hill, MD location because of the Customer Service and Quality of Work. For those Reasons alone is why I have been a continuous customer for going on 10 years. Thanks Again!!!
efficient
Friendly staff
Easy to get the work done in a timely manner. I like that they keep a record of our car and what is needed.
Everything!