based on 5038 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Efficient, thorough and friendly.
Fast and courteous
Friendly and courteous staff. Explanations were great. I heard one employee tell a customer she was due for an oil change yet and was very nice about it and took the time to explain so she could understand.
It was quick.
Very friendly staff and efficient service
The entire team’s care and attention to detail. Thank you
It’s never a long wait
Soo quick and very friendly staff!
Oil change was fast and OK but vacuum and windows cleaning and price horrible I won't be back I'm sorry
👍
Fast service
Customer service
Did not complete the complimentary vacuuming and windshield top off but of course they're listed on the receipt as completed
NICE AND QUICK
I brought my car into the Jiffy Lube today at 520 Main St. Reisterstown, MD today for an oil change and tire rotation as I have been doing for years. I was charged $54.99 for a tire rotation. After taking issue with the price, the manager lowered it to $49.99 and said that’s the best he could do. My invoice # is 603284. The last time I brought my car into Jiffy Lube last year the price of the tire rotation was $34.99. The manager told me that the price increased from $34.99 to $54.99 this year. Is that correct that Jiffy Lube raised the price by $20 (36%) since last year? If so, it is absurdly over priced, and I’ll never bring my car into Jiffy Lube again for service. I just called Mr. Tire in Owings Mills, MD and was told $24.99 for a tire rotation by itself and cheaper if other services are done also.
Quick friendly service
It was very quick!!
Quick, friendly service. They had a recommendation for an extra service, but weren't pushy about it.
Top 3
My visit was easy, professional, and quick. Love these guys!
The employees were excellent 👍🏾💯 courteous, efficient and informative and I appreciate the service
Great customer service
Everything everyone is kind and willing to help me out nice place to come get my oil changed
They were able to charge my cooling system after the oil change, saving me a separate trip to have it done before summer.
They are always so nice
Speedy service, great customer service
Service was prompt and friendly and the waiting area was clean.
It was very quick!
clean professional quick and efficient

A really nice group of staff that listened to my request. They got me in and out with 30 minutes.