based on 5039 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Fast! And I’ve been receiving excellent service from this facility for many years. The staff and I have come to know and respect each other.
No upselling of things that could be, but don't need to be done.
Friendly and efficient!!
The explanation of service needed was great.
Welcoming and explain service needs very well.
Car was not vacuumed, windows not cleaned or wiped down. I had to ask for car to be vacuumed and the guys gave a hard time a said that they could not get all vacuumed a blow me off. Absolute no reason for that pay too much money for them to act that way.
Will not be back.
Great service
Fast & friendly service
Fast service
Always GREAT service at JB!!! I typically converse with the service rep or manager at some point while there. The manager today had a customer friendly approach, and the staff was also engaging. I was also really impressed to see a woman as a service rep. In my 60+ years, it was the first time I've seen a female auto service rep. Bravo Zulu to your staff, and Jiffy Lube!
Loved the staff and the promptness of their work.
They work well together
Customer service and service time.
I’m very satisfied with the work you guys did quickly and without an appointment.Thank you very much!
Staff was pleasant and informative. Service was swift and efficient.
Very efficient. Knowledgeable and friendly.
Professional
Professional Staff
I appreciated the detailed summary of the options to service my Escape.
timely
N/A
The staff is courteous, and the service lives up to its standard of being fast and professional. It's an indication that the business is well managed.
First name removed L. Last name removed
Very Kind Staff
Professional, friendly and QUICK.
Laurel Jiffy Lube (#49) is the best! They're fast and efficient; their employees know what they're doing and have a very high degree of professionalism and customer service. I started out just having oil changes but now I trust them with all my routine maintenance for two older vehicles. Much preferred over the dealer I was using for years. Highly recommend!
Always very professional
The entire crew that works there is so nice! Great report with all customers.
ALL of the personnel were helpful, knowledgeable and very friendly.
Fast service
Great staff , definitely friendly and hard working! Thanks again I will definitely be back.