based on 5040 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Your staff and service is always out standin5
The staff was friendly, effcient, and fast. I was out there in no time.
Friendly and quick service
Prompt service, friendly management and timely departure.
Very courteous employees, always
They was quick and discussed everything with me before doing anything
The Associates were very responsible and provided top tier service. The service was quick and efficient. I will make this my go-to service moving forward.
wonderful they always do what I ask or they will advise me what I need
Closure to my home, weekend very convenient and fast service. I am using this station since 1988
The guys were very professional and knew their jobs . The young man on the register was knowledgeable and told me other items needed . Thanks for all you do
They do want needs done & also let you now the manufacters updates they recommend on the next vist if need.
They were polite
They were able to facilitate all the services I needed in one visit and my car ran even better after leaving the venue
Service was fast and excellent....
The people, how quickly the got me in and out and that's why I will continue to use this jiffy lube
The fast and friendly service.
fast and friendly people and staff,
Customer Service
They were friendly and respectful
Helpful, communicative, quick, and didn't push any suggestions too hard.
I did not know the exact name of the job/procedure I needed to be done to my vehicle. I needed the other fluids to be replaced or refilled ( not the usual oil change). I asked them what I preciously had done and ultimately my fuel injectors were cleaned. Not what i needed my fuel injectors were just recently replaced but at that moment I just wasn’t confident in what needed to be done so i just agreed.
I would’ve appreciated a little more guidance or some initiative to tell me what would have been more beneficial for my vehicle. Any suggestions would have been appreciated more so than just doing work that didn’t really need to be done.
I should have been more knowledgeable of my vehicle needs however I believe better customer service would have guided me to the correct service.
Thanks for asking… you can reply via email
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The technician was very helpful and I trust what he said my vehicle needed
Eack of the service men are always nice. Sean takes care of the customers keeping their safety a priority.
JL is very honest very honest. You improperly reinstalled my cabin filter which damaged the fan blower. My fan blower stopped working 1 week after getting my vehicle was service at JL. The cabin filter was all chewed up due to putting it back in my vehicle after getting my oil changed. You pulled and showed me the cabin and air filter before doing the oil change.
Cost me $250 to replace fan blower and new cabin filter. I went back to JL to voice my issue but it fell on deaf and incompetent ears.
Friendly, open, and honest staff
fast service, staff is very polite and helpbul
The oil change service at Jiffy Lube exceeded my expectations with promptness and thoroughness. The staff was courteous, and the process was efficient.
Excellent Customer Service
Quick service.
i trust my JIffy Lube completely.