based on 2734 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Enrique , Seth and Edwin were very kind and helpful. This was my first time coming to Jiffy Lube and I’ll be coming to this location again
very friendly, efficient, fast service
Quick and friendly service
First time customer. Didn't realize that you did a check list for so many things. I keep a close watch on my car needs and appreciated the list of info. And what might need done in the future.
Prices for an air filter replacement are outrageous
the customer service was great!
Labor cost might be high, but as the customer I don't know what is competitive. Service is fast and convenient and the staff is nice and professional. Would recommend to someone needing fast and convenient service.
Customer service, techs told me my one strut mount needs replaced, fast service.
Very quick, friendly, professional service. Thank you.
Over filled oil. Overfilled tires. Left something loose in engine bay. Something rattles when going over bumps now.
It is always good to go there. So competent and so quick.
My vehicle a ford escape mileage requires for an oil change is 10,000 miles. The policy listed on the wall is incorrect. Fix the policy.
Quick and polite service
TOOK CARE OF ME PERSONALLY IT'S SEEMED
Great job with the crew always a pleasure to visit there for car maintenance, never have had a bad experience… Walter is the best !!!
its ok
It was great. Good quotes and honest
Give an approximate wait time when customer pulls in??
very kind and attentive
Got me in and out.
Your techs told me the battery was at 44%, and needed to be replaced. I had the battery tested at Autozone that afternoon, and it was at 77%. Either your techs were lying to try and sell a battery, or they are using a bad battery tester, and giving every customer that comes through bad information about their battery. A battery does not swing from 44% to 77% in a day. I think Jiffy Lube just lost a customer today, me.
Very good service
Quick, friendly, kinda annoying that they push filters to be replaced when not needed
Everyone was pleasant & efficient & I was pleased how quickly I was done
Very helpful and courteous
Courtesy, friendliness, expediency
Very courteous employees
The staff
Fit me in quickly informed me or valuable information and a welcoming atmosphere!!
I was greeted promptly and the series were clearly explained. The waiting area was clean and comfortable. Some additional services were suggested. One I accepted and others I did not. But I did not feel pressured into services I did not want. The time to complete the service was just what I expected