Customer Testimonials

Great people and very helpful. They know what they are doing, do it right and put the customer first.

Friendly, honest, reliable,

Quick and easy

Everything!

We had a great experience!

Good service

On line research

I recently moved to the Norwood area, and I was saddened to leave my previous LBS. However, Landry’s in Norwood has become my new favorite LBS. I appreciate (a) doing business on a first name basis; (b) receiving quick and informative replies to my email requests and orders; (c) strong working knowledge and experience of PJ, Aaron, and staff; and (d) supportive problem solving. I have no reservations in recommending them.

Very helpful staff even for a simple request by phone. The parts were set aside for my spouse to pick up and were ready for pick up when she arrived 30 minutes later. This is just one example of consistent service and attention to customers.

Great support and help when picking up bike.

Advice

The employees are friendly, courteous, knowledgeable and vey pleasant.

All good love my Trek Verve 1 first bike in 40 years. Timmy was great on the phone and a very nice young gal helped me into the car. Ciao, Name removed

Landry’s has the best service anywhere!

HANNA IN NORWOOD IS
COVIT
NO COVIT
SHE DOES A GREAT JOB
THANK YOU FOR ALL HER HELP

Responsive and friendly on the phone. Quality tune up.

Extremely friendly and helpful staff. I think I spoke with Dan, who was super helpful and knowledgeable.

Great service

Knowledgeable staff. Reasonable pricing.

Fast and knowledgeable

Aaron was pleasant, very knowledgeable, and easy to work worth. Prices were very reasonable. I'll recommend Landry's and I'll be back! :)

Friendly expert service.
Fair prices.

I did not have a particular bike in mind. The salesperson listened as i described my desires and helped me pick a bike that would fit my needs.

Everyone I worked with to purchase my new mountain bike was extremely pleasant and easy to work with. They made the whole transaction seamless and enjoyable. Plus my bike came in a week early!! Very very happy with Landry’s

After ordering an item that was listed in stock, but actually was not, I was left hanging for 4 days. Finally, via chat my ‘order’ was referred to your Norwood store. A phone call from Hannah followed, the situation was explained and an alternative (and better product) was suggested. Forty minutes later, I had my new tires and I can’t be happier. Your carry excellent products but your staff make sure customers are aware of these products and can give you practical advice as they are bikers and cyclists themselves.

Made buying 2 bikes very easy throughout the whole process.

Dan was very helpful and informative. And, kudos to the mechanic, the old bike looks great!

The staff always goes above and beyond for their customers. I especially like working with Hannah

Customer service was great! Charles went above and beyond!

Customer service excellent. The employee stayed on the phone with me looking through their inventory trying to find a bike for me. Didn’t try to sell me the most expensive bike. I bought a bike they had to build and only took them two days. Bike is excellent quality as well.