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Customer Testimonials
I love the Electra townie bike I purchased for daughter. And the girl who helped me order it over the phone was very helpful. My daughter LOVES her bike!!
Excellent in All areas
everything was handled with consideration for the customer - email and text contacts - responses to my questions and concerns - service quality excellent - price very reasonable.
Thank you
Great service
They are prompt and professional
Two repair projects - one finished on time and the other was early. Communicated via text and was very easy. All during a pandemic. Thanks!
Good customer service!
...
Obviously, Covid has made EVERYTHING really difficult. But, I love Landry's creative solution. I showed up to the store, and from the parking lot, sent them a text message with my name and what I was looking for. Within a minute, a salesperson came out to help. After a short conversation, he came back out with exactly the product I needed. The transaction was easy, convenient, and safe. Couldn't have been better. Thank you!
Excellent Covid19 customer service in place. The response time was quick as well as an easy drop off and pickup.
The tunned up/fixed my daughters bike in a reasonable amount of time. And They were honest about how much it would cost.
Quick turnaround and good work
Employees were very helpful and courtesy via text and on the phone. I prefer to purchase things in person and to be able to ask questions face to face. In this case purchasing a new bike via text and phone went very well. Thanks for the service.
Steven Last name removed
Bought my sons bike a few years ago and service has been great each time, they only do what’s necessary and I fully trust them
Experiance was very easy. Pick up of new pick was safe and quick.
My bike was tuned up nicely; the gentleman who gave me my bike back and helped me with purchasing a lock and pedals was very helpful
Anna is an excellent saleswoman and was great to work with. I enjoyed my new Trek bike so much that i called Anna and ordered one for my husband!
They were really helpful even though they were close to closing time.
Great and friendly service
Great service
Your people are all excellent! It’s always a pleasant experience coming to Landry’s, and I feel they do right by the customer. A positive ethos pervades the store.
Product selection is varied and caters to all types of cyclists.
The Norwood location is perfectly located.
Customer service was great.
The tune ups were fantastic and completed as scheduled. The few things that I purchased when picking up the bikes were brought outside for me and all people involved were friendly, professional but most importantly understood the products.
The service is always great
The best service and great products. The staff are kind and informative.
Friendly and knowledgeable staff!
Very friendly staff. Very eager to help with any issues. Highly recommended. Will definitely do business with you guys again. Great knowledgeable staff.
Pickup drop-off and all communication about my repair were timely; repair was done quickly
The Staff was aewsome!

My wife and I were very impressed with the professionalism and knowledge from the two associates we worked with at the Norwood location. Charles took our original order for 2 Trek eBikes. He was great. Due to high customer volumes outside the store we were shifted to Hannah. Hannah is great. She knows her bikes and bike racks! Hannah took the time to review both bikes and answered all our questions upon delivery. We can’t wait to go into your store and shop post Covid 19. Stay safe, First name removed.