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Customer Testimonials
During the Pandemic closures, we have been biking a lot more. As a result repairs and maintenance need to be done. Ordering either over the phone or on line for curbside pick up has been a breeze.
We were glad that your bike was available for purchase. Our daughter loves her new bike, it’s a perfect size for her and it is a beautiful looking bike!🚴🏼♀️
Friendly and great service!
Very easy to drop and pick up, good service, and very communicative about when work can be expected to be done.
Availability and quick and easy purchases.
Thanks so much for your help choosing, ordering and delivering my new bike to me during this time. Wasn't easy, but you guys made it so.
Quality product, great customer service
Bought my son a Specialized 12in Riprock. Landry’s had it transferred to a store closer to me, built and ready for pick up in less than a week. Looks great!! Best of all my son loves it!
We had a great experience and will definitely come back.
Bill was awesome! He looked at my daughters bike and was really kind. Her bike was fixed the same day so that she could ride again, as she loves to ride daily. Thank you!
Very simple process for using the app to drop off and very quick service. Employees are very courteous and professional
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great service
Friendly service with a personal touch when needed.
Great service
Excellent recommendation on a saddle for post-surgery recovery period and great communication through research to delivery of saddle. Thank you, Patricia, Hannah and Landry's Norwood!
Easy to order over the phone. Bike came sooner than we anticipated. Nice and friendly service.
I originally ordered a bike over the phone but then found a bike closer to where I live so I cancelled my order. However, although I never actually went to the store, the staff I spoke with was very helpful with choosing the correct bike size. It was also very easy to order and cancel without an issue.
Everything!! Such great advice for my wife at time of purchase!
Very good response and turnaround time.
I have been your customer for 20 years and hope will stay as long as we (both parties) are busy with bikes .
The women I dealt with was very nice as I spoke with her before the store open.This was a bike for my grandson. He is now a 5 year old who thinks he is speed racer. And yes a demon on wheels
Fantastic service!! I received a call to discuss repair, which was done so quickly! Curbside drop-off and pick-up is extremely well done! People are so very kind and super helpful!! And, my bike rides like the wind now!!
Staff was amazing and accommodating and professional - we needed a special favor and they took care of us way beyond expectations
Nice job, good communication
Really good communication and good turn around time had a very positive experience with the workers and customer service
The staff at Landry’s in Norwood is not only knowledgeable but also extremely friendly. We have been to the shop twice in the last month for help with trouble on each of my son’s bikes. Each time the repair time far exceeded my expectations. The shop is always busy but each person we’ve had the pleasure of meeting has been amazing. Thank you!
The attention is very good!
Initial phone call - sales woman was super helpful. Smooth logistics from start to finish. Bought two bikes and will be back!
I have a great relationship with the folks at the Norwood location. Aaron has been a real pleasure to work with. He called me last year to see if I was interested in the first S-Works Diverge that came into the store -- remembering an inquiry I had made several weeks earlier (when there weren't any). And he has been terrific with repairs and keeping me informed about timing and cost. All good!