Customer Testimonials

The employees are friendly, courteous, knowledgeable and vey pleasant.

All good love my Trek Verve 1 first bike in 40 years. Timmy was great on the phone and a very nice young gal helped me into the car. Ciao, Name removed

Landry’s has the best service anywhere!

HANNA IN NORWOOD IS
COVIT
NO COVIT
SHE DOES A GREAT JOB
THANK YOU FOR ALL HER HELP

Responsive and friendly on the phone. Quality tune up.

Extremely friendly and helpful staff. I think I spoke with Dan, who was super helpful and knowledgeable.

Great service

Knowledgeable staff. Reasonable pricing.

Fast and knowledgeable

Aaron was pleasant, very knowledgeable, and easy to work worth. Prices were very reasonable. I'll recommend Landry's and I'll be back! :)

Friendly expert service.
Fair prices.

I did not have a particular bike in mind. The salesperson listened as i described my desires and helped me pick a bike that would fit my needs.

Everyone I worked with to purchase my new mountain bike was extremely pleasant and easy to work with. They made the whole transaction seamless and enjoyable. Plus my bike came in a week early!! Very very happy with Landry’s

After ordering an item that was listed in stock, but actually was not, I was left hanging for 4 days. Finally, via chat my ‘order’ was referred to your Norwood store. A phone call from Hannah followed, the situation was explained and an alternative (and better product) was suggested. Forty minutes later, I had my new tires and I can’t be happier. Your carry excellent products but your staff make sure customers are aware of these products and can give you practical advice as they are bikers and cyclists themselves.

Made buying 2 bikes very easy throughout the whole process.

Dan was very helpful and informative. And, kudos to the mechanic, the old bike looks great!

The staff always goes above and beyond for their customers. I especially like working with Hannah

Customer service was great! Charles went above and beyond!

Customer service excellent. The employee stayed on the phone with me looking through their inventory trying to find a bike for me. Didn’t try to sell me the most expensive bike. I bought a bike they had to build and only took them two days. Bike is excellent quality as well.

We picked up 3 new bikes and Dan (the service rep) was wonderful and so helpful. He was amazingly patient with us taking time to set the seats to get us started. We needed helmets. He knew just what we needed. I had a lot of questions about bike racks and he was so patient. I would not hesitate to do business with Landry's in the future.

Berry good. Definitely will comeback.

Very prompt and helpful service.

Professional. Knowledgeable. Helpful. Very friendly. I just had a tune up of my bike that was bought there 14 years ago. Very helpful and efficient in Covid-19 times. CK

Personal service from PJ and Aaron

Happy with the timely service received for both of my bikes.

Quick service that was well done. Work was done early.

have a good system for dropping off bikes, called to provide service update in a timely manner, and the bike was ready one week earlier than expected

staff invested in making lasting relationships with customers, customer satisfaction

Everyone I have worked with at Landry’s in Norwood was exceptionally kind and helpful. And their process of handling business during COVID was
Safe and efficient. Very efficient.

Keep up the good work. So far this will be my go to shop.

Loved Hannah- she spent a long tine on the phone with me weighing pros and cons of a new bike. I also always feel Landry staff are nice!