Customer Testimonials

Friendly and fast

He was very thorough about teaching my son about the bike.

Great service on a pump ad saved me money! Wonderful.

Good selection, knowledgeable and helpful staff.

Everyone I've interacted with has been great, treated me like an old friend!

Great service, even with the pandemic, local business... highly recommend!

Great customer service. Very knowledgable.

Patricia was beyond helpful, extremely knowledgeable, and a pleasure to work with. I love my bike and will definitely make the drive back up to Landry’s. Great customer service!!!

Your service staff is top notch! I have a higher end carbon mountain bike and some of the maintenance for it is rather involved but your team does a great job in communication and execution. I appreciate that!

Did a good job on my tuneup. Very good service on dropoff/pickup.

I loved that you're open and servicing bycicles.
However, I was disappointed when the bike, after servicing, does not change gears. I do know there was rust I had asked to be cleaned up and they did the best they could, but I just would have appreciated a heads up so I was aware prior to going out with the bike that the gears did not work.

i greatly appreciate trisha and hannah's help this past week in attaching my bike rack and 'fixing' my bicycle!
thank you!
First name removed

Very friendly, excellent service!

I was going on a ride and my bike sorely needed a tuneup. With all the uptick in biking and covid changing operations I was able to get my bike in time for my ride today!!! I really appreciate my estimated time being moved up to meet my ride date and the great staff I interacted in person and email. Great job adjusting to the times!

Service is key for Landry’s ! Hannah and other team members answered all questions and provided exceptional product guidance.

Quick and thorough service of my MTB. Thank you for getting me back on the trails quickly.

Very helpful and friendly staff members

Remember the history of our bikes
Good solid advice about repairs and purchases.
Friendly service

Providing a safe and best case scenario for bike repairs based on the circumstances.

Great service
Good prices
Items needed in stock

Helpful staff

It was easy to drop off the bike for maintenance, received an accurate quote quickly and time to repair. Communication to pick up the bike was great. Very smooth process. The receipt on the bike described the work done. Thanks!

Helpful. Ease of paying over the phone and curbside pickup.

Very helpful and friendly

Made it easy. 15 minute install of my new rack for back of my bike. Other store I called made it sound like it would be a hassle.

Great personalized service

Fast friendly service plus i was allowed in the store to browse products.

Great job

Geat, friendly service, and easy to process during these difficult times of a pandemic. And great selection options as well.

The people in the Norwood store are doing a great job of maintaining a high level of customer service despite the challenging times we are all living through!