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Customer Testimonials
Remember the history of our bikes
Good solid advice about repairs and purchases.
Friendly service
Providing a safe and best case scenario for bike repairs based on the circumstances.
Great service
Good prices
Items needed in stock
Helpful staff
It was easy to drop off the bike for maintenance, received an accurate quote quickly and time to repair. Communication to pick up the bike was great. Very smooth process. The receipt on the bike described the work done. Thanks!
Helpful. Ease of paying over the phone and curbside pickup.
Very helpful and friendly
Made it easy. 15 minute install of my new rack for back of my bike. Other store I called made it sound like it would be a hassle.
Great personalized service
Fast friendly service plus i was allowed in the store to browse products.
Great job
Geat, friendly service, and easy to process during these difficult times of a pandemic. And great selection options as well.
The people in the Norwood store are doing a great job of maintaining a high level of customer service despite the challenging times we are all living through!
Convenient,on time, quality work
The salesperson, Dan, was very knowledgable and very helpful. We like Trek and Specialized products.
Friendly and knowledgeable staff, convenient location, reasonable prices!
The time spent despite dealing w covid restrictions and a bunch of customers all queued up. Def recommend you to everyone.
Simple, quick and easy...
I walked in to the Norwood store looking to purchase a mountain bike, Hanna helped me to find the bike I was looking for. Overall excellent costumer service, professional and knowledgeable staff. Unfortunately I was unable to find right size bike for me do to high demand. Overall very good experience.
Consistently great knowledgeable personalized service.
Great service all around
I was sent to the Norwood store by JP at the Braintree store to pick up my size for a pair cycling shoes. Dan waited on me and was extremely helpful. I ended up getting a new pair of road shoes and road pedals. Happy camper😊
Aaron and Hannah always take good care of our bicycles!
Ordered online, pick up at the store was simple & easy!
Your service is great! I have my bike serviced at your Commonwealth Store and just bought my grandson a bike at your Norwood store...have been very pleased with both experiences.
Welcoming Genuine Educational excellent service and follow through .
Always great service!!!
You were the only shop that allowed me to purchase a bike. Your estimated date of arrival was 11/30/2020 and I received it 8/28/2020.
I do wish that I was allowed into the shop to browse
I was able to get exactly the bike I wanted in only 2 weeks. Staff was helpful and polite.
Very helpful and friendly staff members