Customer Testimonials

Thank you for completing the repair within 24 hours

Suggested exactly the right equipment and delivered right to car in the middle of a thunderstorm. Amazing service

It's been easier buying a bike, accessories and scheduling service than I've had buying deli meat during the pandemic! The Landry's team has been really helpful & accessible through chat & on the phone. There hasn't been a negative yet in my experience.

Great people very helpful

I liked how well thought out the process was for dropping off and picking up bikes. Also they responded quickly to any questions I had.

Excellent service

I like supporting local businesses. Friendly staff. Had a system in place for covid.

Hanna is awesome, she was very helpful and knolagble. The products are top notch also.

Outstanding service and knowledgeable!

Excellent service. Great communication. Prices were "just fine," which is a win. And delivery? Amazing! Thank you so much.

Great job on navigating Covid situation.
Always get our bikes here. Service excellent!

I have a great relationship with the folks at the Norwood location. Aaron has been a real pleasure to work with. He called me last year to see if I was interested in the first S-Works Diverge that came into the store -- remembering an inquiry I had made several weeks earlier (when there weren't any). And he has been terrific with repairs and keeping me informed about timing and cost. All good!

During the Pandemic closures, we have been biking a lot more. As a result repairs and maintenance need to be done. Ordering either over the phone or on line for curbside pick up has been a breeze.

We were glad that your bike was available for purchase. Our daughter loves her new bike, it’s a perfect size for her and it is a beautiful looking bike!🚴🏼‍♀️

Friendly and great service!

Very easy to drop and pick up, good service, and very communicative about when work can be expected to be done.

Availability and quick and easy purchases.

Thanks so much for your help choosing, ordering and delivering my new bike to me during this time. Wasn't easy, but you guys made it so.

Quality product, great customer service

Bought my son a Specialized 12in Riprock. Landry’s had it transferred to a store closer to me, built and ready for pick up in less than a week. Looks great!! Best of all my son loves it!

We had a great experience and will definitely come back.

Bill was awesome! He looked at my daughters bike and was really kind. Her bike was fixed the same day so that she could ride again, as she loves to ride daily. Thank you!

Very simple process for using the app to drop off and very quick service. Employees are very courteous and professional

S

great service

Friendly service with a personal touch when needed.

Great service

Excellent recommendation on a saddle for post-surgery recovery period and great communication through research to delivery of saddle. Thank you, Patricia, Hannah and Landry's Norwood!

Easy to order over the phone. Bike came sooner than we anticipated. Nice and friendly service.

I originally ordered a bike over the phone but then found a bike closer to where I live so I cancelled my order. However, although I never actually went to the store, the staff I spoke with was very helpful with choosing the correct bike size. It was also very easy to order and cancel without an issue.