Customer Testimonials

Your service is amazing

I have visited many bike shops over the year's, but I have dealt with Hanna a few times and a gentleman about 45 ish yrs old. They are both very helpfull and pleasant.

Great experience and great customer service.

Very helpful and responsive. Hannah was great!

helpful and friendly service.

We were looking for a bike for our sons birthday and could not find one any where. We had order one online from a local bike shop only to find that they did not have the bike in stock and could not do anything for us. You can imagine how upset we were after finding this out. I went on your website and found a bike that we liked. It said to call for availability. I spoke with Hannah and told her what we were looking for. She said the bike I had called about would be to small for our son and recommend another one. She helped me place the order over the phone and told me when it would be ready. I called the day it was to be delivered to the store and got confirmation the bike was there and would be ready Saturday. To our surprise and joy we got a call Thursday the bike was ready for pick up. The Merlin bike is a beautiful bike. It is perfect for our son - just the right size. Hannah knocked it out of the park. I can only imagine how awesome she is in person, if she was able to point us to the perfect bike over the phone in a few minutes. You have found customers for life. Thank you. The Last name removed family

Fair prices, friendly and knowledgeable staff and quick turnaround. Also the use of technology to communicate with customers.

Customer service on the phone was great

Great service!

Landry's provided fantastic service! The bike service drop off and pick up procedures worked flawlessly. The repairs were actullay completed cheaper than the price quoted. Thank you for getting my kids bike back on the road during this difficult time.

You are knowledgeable and helpful! The new protocol with texting was easy and quick. Thank you!

Fast, friendly, and knowledgeable.

Knowledgeable helpful staff. And a great system for servicing customers in our Covid situation.

Very patient and helpful!

We have loved Landry’s from the time we moved to Massachusetts 19 years ago! I bought my bike their 19 years ago and just bought a new bike for my bday last summer. Our kids are growing and we need new bikes so we can’t wait to get in and purchase their bikes soon.
This was a bike that needed tires and a new chain. The curbside maintenance scheduling was easy and worked great. Everyone is so polite with great energy. Thank you!

Knowledgeable staff and great products. Very well organized during COVID-19.

Level of professionalism, quality of service, customer focus, passion for the business and the customers.

Very professional, reasonably priced, and prompt service

Organized

Very professional, quick turn around during such a busy time, and decent pricing. Thank you! I will definitely utilize your business for all biking needs.

Convenient, professional, timely

Hannah in sales went the extra mile to help us find a new bicycle. Great service.

Great quality and excellent service. Knowledgeable staff.

Great process for pickup/drop off despite the Restrictions due to the COVID-19 emergency. Customer service was also fantastic. Our new bikes are great! Thank you.

Timely service! Thank you!

Amazing customer service and Econ product selection during covid

I broke a spoke Wednesday, dropped the bike off that afternoon, it was ready the next day despite all the covid inconvenience. Reasonable price, excellent service.

Excellent communication and politeness during a very challenging time for all of us.
Plan on getting myself a bike soon.

Great service!

The service is fast and very easy to arrange during this social distancing time. Thank you!