Jiffy Lube
No Address
Baltimore
MD 21136
United States

Average rating: 9.0 out of 10 based on 1360 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 11, 2025 — Rated 8 out of 10 by S.R. Jiffy Lube of Owings Mills
What could we do to improve?

I have a bug fetish, don’t like my windows to be left down

Report a concern   August 11, 2025 — Rated 10 out of 10 by D.L. Jiffy Lube of Crofton
What did you like about your recent visit?

Fast and good service

Report a concern   August 11, 2025 — Rated 10 out of 10 by D.M. Jiffy Lube of Pikesville
What did you like about your recent visit?

Quick and efficient always good service

Report a concern   August 11, 2025 — Rated 10 out of 10 by P.C. Jiffy Lube of Annapolis
What did you like about your recent visit?

The staff is friendly, fast, and efficient. Very happy with the service at this location!

Report a concern   August 10, 2025 — Rated 10 out of 10 by A.N. Clarksville Jiffy Lube
What did you like about your recent visit?

Fast and friendly service. Everyone was professional and polite even holding the doors open for the customers.

Report a concern   August 10, 2025 — Rated 10 out of 10 by C.J. Jiffy Lube of Severn
What did you like about your recent visit?

This location is very conveniently placed and has always treated me respectfully.

Report a concern   August 10, 2025 — Rated 10 out of 10 by D.W. Clarksville Jiffy Lube
What did you like about your recent visit?

quick, customer friendly and reasonable service

Report a concern   August 10, 2025 — Rated 10 out of 10 by D.B. Jiffy Lube of Johnstown
What did you like about your recent visit?

The staff always treats the customer right. They make recommendations, but do not “force” you into anything. Fast, efficient service every visit!

Report a concern   August 10, 2025 — Rated 10 out of 10 by A.B. Oxon Hill Jiffy Lube
What did you like about your recent visit?

I love the way they treated me

Report a concern   August 10, 2025 — Rated 10 out of 10 by C.T. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Fast and good service

Report a concern   August 10, 2025 — Rated 9 out of 10 by A.H. Jiffy Lube of Johnstown
What did you like about your recent visit?

Fast and efficient

Report a concern   August 10, 2025 — Rated 2 out of 10 by D.C. Jiffy Lube of Millersville
How did we disappoint you and what can we do to make things right?

Service was good but on my previous oil change an oil filter was left loose and I needed to take my vehicle to the dealership when I had spoken to the district manager he assured me it was an isolated incident and they they would take care of the next oil change . Fast forward I went in and had the oil change done and no notes or antyrhing in the computer so I ended up spending 135 dollars on an oil change that should have been complimentary

Report a concern   August 10, 2025 — Rated 10 out of 10 by T.W. Altoona Jiffy Lube
What did you like about your recent visit?

Friendly staff

Report a concern   August 10, 2025 — Rated 10 out of 10 by J.K. Clarksville Jiffy Lube
What did you like about your recent visit?

Clarksville location is the best
Big shout out to Sean

Report a concern   August 10, 2025 — Rated 10 out of 10 by C.L. Jiffy Lube of Pasadena
What did you like about your recent visit?

Nice staff. Explained all work to be done. Work done quickly. Always have gotten good service from this Jiffy Lube location.

Report a concern   August 10, 2025 — Rated 9 out of 10 by E.S. Jiffy Lube of Pikesville
What did you like about your recent visit?

Courtesy & professionalism of the staff

Report a concern   August 10, 2025 — Rated 10 out of 10 by T.M. Oxon Hill Jiffy Lube
What did you like about your recent visit?

There service was excellent and very helpful in a respectful timeframe

Report a concern   August 10, 2025 — Rated 10 out of 10 by K.B. Altoona Jiffy Lube
What did you like about your recent visit?

Quick service and offering informative warnings about upcoming issues

Report a concern   August 10, 2025 — Rated 10 out of 10 by R.R. Jiffy Lube of Laurel
What did you like about your recent visit?

Staff was wonderful and facility was great.

Report a concern   August 9, 2025 — Rated 8 out of 10 by A.S. Jiffy Lube of Owings Mills
What could we do to improve?

Customer service was absolutely amazing. Wouldn’t change much of anything.

Report a concern   August 9, 2025 — Rated 2 out of 10 by P.M. Jiffy Lube of Laurel
How did we disappoint you and what can we do to make things right? Please indicate if you would like a phone or email follow-up?

Pure From the time.
I walked into the door b. Eing tripled questioned about what car was mine to the other chaos that was going in in the store.
I left with a headache from the music, and the arguments between works. A pure zoo.
Will find a different store. I have 10 cars in my family... bye.
They told me that the owner was away...

Report a concern   August 9, 2025 — Rated 10 out of 10 by B.G. Jiffy Lube of Pasadena
What did you like about your recent visit?

I like the friendly and the knowledge about my vehicle needs

Report a concern   August 9, 2025 — Rated 10 out of 10 by A.T. Jiffy Lube of Crofton
What did you like about your recent visit?

Staff is very professional and knowledgeable. Customer service is outstanding.

Report a concern   August 9, 2025 — Rated 10 out of 10 by L.Y. Jiffy Lube of Johnstown
What did you like about your recent visit?

Fast, friendly professional service

Report a concern   August 9, 2025 — Rated 10 out of 10 by P.L. Jiffy Lube of Pikesville
What did you like about your recent visit?

The guys there at Jjffy Lube are very courtesy very polite and I must say very good looking 😉 I loved they work and how fast they are to get you out of there. They let you know everything that you need done so I truly appreciate that

Report a concern   August 9, 2025 — Rated 10 out of 10 by R.H. Jiffy Lube of Elkridge
What did you like about your recent visit?

Made aware of all options and tried to find coupons or discounts for desired services.

Report a concern   August 9, 2025 — Rated 10 out of 10 by S.W. Jiffy Lube of Severn
What did you like about your recent visit?

I wasn’t able to reschedule an oil change with my dealership and Jeff’s Lube was recommended to me from several others in my office. The one nearby work was convenient, quick, courteous, and did extra steps that I didn’t expect, like vacuuming the car. I would have cleaned it up better had I known! I won’t bother with going all the way to the car dealership again! I will be recommending this Jiffy Lube to others! Thank you!

Report a concern   August 9, 2025 — Rated 0 out of 10 by R.G. Altoona Jiffy Lube
How did we disappoint you and what can we do to make things right?

Too expensive.
Employees were great. Prices too expensive.

Report a concern   August 9, 2025 — Rated 10 out of 10 by T.R. Jiffy Lube of Pikesville
What did you like about your recent visit?

The one guy was very professional and did a really good job! Everyone was friendly and said hello and acted very nice.

Report a concern   August 9, 2025 — Rated 10 out of 10 by K.B. Jiffy Lube of Beltsville
What did you like about your recent visit?

Visit was great, don’t think I was even there for 15 minutes and they had everything done it was amazing, customer service manager was very nice as well.


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