Jiffy Lube
No Address
Baltimore
MD 21136
United States

Average rating: 9.1 out of 10 based on 4391 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 29, 2025 — Rated 1 out of 10 by S.Z. Jiffy Lube of Laurel
How did we disappoint you and what can we do to make things right? Please indicate if you would like a phone or email follow-up?

While I was there, the sales manager is selling the same differential fluid change to every customer. Telling them how it is needed before brakes lock up. How it is possible every customer needs it? When it came to my service, they didn’t want to honor my 20% holiday coupon because I bought my own oil lol even though the system accepted my coupon. My coolant fluid still say low coolant. You guys are just big scams. Some employees think they own the store lol
Report a concern   August 29, 2025 — Rated 10 out of 10 by P.D. Clarksville Jiffy Lube
What did you like about your recent visit?

Very friendly staff members! They were also polite, too.
Report a concern   August 29, 2025 — Rated 10 out of 10 by M.K. Jiffy Lube of Millersville
What did you like about your recent visit?

Efficient
Report a concern   August 29, 2025 — Rated 10 out of 10 by S.P. Jiffy Lube of Severn
What did you like about your recent visit?

Great service from start to finish.
Report a concern   August 29, 2025 — Rated 10 out of 10 by P.J. Jiffy Lube of Laurel
What did you like about your recent visit?

It was quick and efficient

Report a concern   August 29, 2025 — Rated 10 out of 10 by M.R. Jiffy Lube of Crofton
What did you like about your recent visit?

Quick service. Rob was efficient on what needed to be done. In and out quick. Nice job team
Report a concern   August 29, 2025 — Rated 10 out of 10 by B.E. Altoona Jiffy Lube
What did you like about your recent visit?

Fast and easy

Report a concern   August 29, 2025 — Rated 10 out of 10 by T.H. Jiffy Lube of Laurel
What did you like about your recent visit?

Friendly and professional

Report a concern   August 29, 2025 — Rated 10 out of 10 by B.D. Jiffy Lube of Johnstown
What did you like about your recent visit?

Very friendly and checked it thoroughly

Report a concern   August 29, 2025 — Rated 10 out of 10 by E.K. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Got in and out quickly this morning (8/29)
Report a concern   August 29, 2025 — Rated 10 out of 10 by M.B. Jiffy Lube of Reisterstown
What did you like about your recent visit?

Everything

Report a concern   August 29, 2025 — Rated 10 out of 10 by E.L. Jiffy Lube of Laurel
What did you like about your recent visit?

Very efficient and fast and friendly staffs.
Definitely recommend!
Report a concern   August 29, 2025 — Rated 10 out of 10 by K.D. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Its an In & Out. Takes no time at all to complete my oil change.

Report a concern   August 29, 2025 — Rated 10 out of 10 by J.Z. Jiffy Lube of Reisterstown
What did you like about your recent visit?

Very quick and great service car returned clean and all fluids topped off.

Report a concern   August 29, 2025 — Rated 10 out of 10 by K.C. Altoona Jiffy Lube
What did you like about your recent visit?

Speedy
Report a concern   August 29, 2025 — Rated 10 out of 10 by M.U. Jiffy Lube of Pikesville
What did you like about your recent visit?

Quick and professional
Report a concern   August 29, 2025 — Rated 10 out of 10 by S.S. Jiffy Lube of Laurel
What did you like about your recent visit?

The customer service is great

Report a concern   August 29, 2025 — Rated 10 out of 10 by S.G. Jiffy Lube of Millersville
What did you like about your recent visit?

Quick and friendly service with a smile every time. Great location!
Report a concern   August 29, 2025 — Rated 10 out of 10 by N.S. Altoona Jiffy Lube
What did you like about your recent visit?

This Jiffy Lube has done the best work on my car so far. The employees and service are fantastic. I’ll always come to this location for whatever services they offer. I’m very happy.
Report a concern   August 29, 2025 — Rated 10 out of 10 by J.S. Jiffy Lube of Beltsville
What did you like about your recent visit?

Friendly, thoughtful service.

Report a concern   August 29, 2025 — Rated 7 out of 10 by M.C. Jiffy Lube of Johnstown
What could we do to improve?

Nothing

Report a concern   August 29, 2025 — Rated 10 out of 10 by K.Y. Jiffy Lube of Elkridge
What did you like about your recent visit?

Fast, friendly service.

Report a concern   August 29, 2025 — Rated 10 out of 10 by K.E. Jiffy Lube of Pasadena
What did you like about your recent visit?

I had an issue where the oil cap was left off thus leading to oil spewing all over my motor. I wasnt happy. I let Justin know and he was the epitome of customer service. Let me vent. Apologized and made it right.

Report a concern   August 29, 2025 — Rated 10 out of 10 by J.V. Jiffy Lube of Annapolis
What did you like about your recent visit?

Seamless transaction from beginning to end
Report a concern   August 29, 2025 — Rated 10 out of 10 by F.S. Jiffy Lube of Dundalk
What did you like about your recent visit?

The employee team work

Report a concern   August 29, 2025 — Rated 10 out of 10 by P.B. Jiffy Lube of Elkridge
What did you like about your recent visit?

Ease of service. Everyone I dealt with was friendly and very helpful. I appreciated that I was checked with before any 'extra' procedure was added. I also was impressed that before check out every thing was gone over with me. The waiting area was clean and comfortable. All in all, it was a great experience.
Report a concern   August 29, 2025 — Rated 10 out of 10 by B.H. Jiffy Lube of Owings Mills
What did you like about your recent visit?

Customer Friendly, knowledgeable, fast and efficient.

Report a concern   August 28, 2025 — Rated 10 out of 10 by O.W. Jiffy Lube of Pasadena
What did you like about your recent visit?

Honesty, great job. Thank you.
Report a concern   August 28, 2025 — Rated 10 out of 10 by C.J. Jiffy Lube of Beltsville
What did you like about your recent visit?

Service was quick and technicians were professional.
Report a concern   August 28, 2025 — Rated 10 out of 10 by B.C. Jiffy Lube of Pikesville
What did you like about your recent visit?

Friendly and helpful.


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