based on 7090 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very friendly and speedy!
Provide discounts to regular customers
Customer service!
The staff!
Efficiency. Great service
The email that Jiffy Lube sent me to remind to get my oil changed included a coupon. I gave the code at checkout and it didn’t work. The staff member didn’t really care or help to try to remedy it. I asked if there was another I could use and he said no. Not sure why a coupon that was sent by your company didn’t work. He told me it was probably fake and spam. I just thought that was a weird response.
Convince, Friendly, Reliable, Easy On The Pocketbook
The staff is kind, helpful and friendly.
Friendly explanation of every step
Very communicative, clear and quick!
Friendly and very efficient as always.
This is the second time in a row that I brought my car in, and I was sitting waiting for my car for over an hour. I saw people who came in after me leave before me. And all I asked for was a simple oil change.
Did not take very long to get the oil changed. I went early in the morning.
Staff was very nice
My service was efficient, quick and quality care.
Very kind and courteous service representative. Was very thorough, efficient and explained everything to me. It made a chore a pleasant experience.
They were very professional and thorough.
Too expensive
My visit was great great service pleasant and clean environment.
Signature service was quick and easy. Staff were courteous and professional. Facility is very clean.
They removed my skid plate and told me it was for cosmetic purposes. I looked it up later and it says it protects the engine. They didn't even give me a option, just removed it and then gave me attitude when I asked about it. They realized I don't know much about cars and took advantage of me. A Terrible disgusting way to do business.
It was a fast and quick service with reasonable.prices. My service representative was extremely informative. Thank you all for the service!!!! 😃 😊
Fast
I had a coupon emailed to me by Jiffy Lube for 15% off. The cashier couldn’t get it to work with the code and the coupon was not honored. The coupon was not expired and an oil change was not listed among the exceptions on the coupon. Not sure why I should continue to get the emails if I can’t use the coupons that are sent.
I've been to a couple other Jiffy Lube locations in the past . This one is hands down the best out of any I've been to.
I really don't have any suggestions for anything that could be improved.
Excellent Service
Poor customer service. The guy looked annoyed and it got worse when I declined extra services. Not coming back there.
Staff was extremely kind and courteous! Very accommodating and extremely knowledgeable.
Professional
Everything except my floors were not vacuumed out.