based on 5048 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Where’s my coupon thanks
The guys explained what I needed to have done at service....Very professional but yet gave the welcome home feeling...
fast and friendly
The customer service was very good and they were very fast in getting me serviced. They were professional and did as well.
I went in for a signature oil service of which I paid $106.43.
My floors were not vacuumed.
My tire pressure was left low in 3 of 4 tires. It should have been 36PSI. I have 36, 35, 34 and 30 PSI.
I'm not sure if my windows were washed.
Assuming everything else was topped off/changed.
Staff was pleasant and appeared to be professional. It wasn't until I was on my way home that I noticed the floor mats were dirty and then my low tire pressure came on and I checked the air pressure in my tires. Its not the end of the world, just disappointing that this is the service you get when not watching.
very helpful and very careful with my car
Fast, no pressure, professional
How friendly the entire staff was
The wait was entirely too long . I waited over an hour for an oil change even when I asked an associate how long it would be he ensured me it would be 25 minutes. No apology for my wait no courtesy for my time.
Service is excellent albeit somewhat pricey.
My vist was very nice and the associates were kind as well
Friendly people
The staff was very courteous, and provided fast and efficient service.
Very good customer service! We were in and out in no time.
Excellent customer service, fast, reasonably priced, and convenient.
Friendly great on information
Fast and efficient service.
Information about needed repairs provided without the usual “dire straits” drama many women experience at the mechanic’s shop. I was able to research it myself and their pricing was much lower than if I went to the dealership. The only ding I have is that they overrode some of my programming for the features on my truck but I figured it out and redid it myself. Otherwise, a continued great experience!
Quick service and customer service..
It's always professional it's always clean and that's my biggest thing with any Jiffy Lubes I go to. The management staff to the entire team there is a wonderful again very professional I look forward to coming back again.
Everything.
Great customer service.
Velvety friendly, and professional
Very fast and professional
They do a great job
Prices were too high
Awesome customer service . The tech/ service writers are proactive , quick and willing to go the extra miles to meet the customers needs . I ‘m impressed ..
This location is the only location I go to. Employees are always courteous and make you feel like they care.
team was friendly and service was quick
They did not vacuum my car out properly they did not take the mats out and vacuum the floors they did not do the front or back the dirt is still on the carpet my husband is very upset because I took it and he said because I was a woman this is how they treat us