based on 5048 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The professionalism of the team. The time it took and all with a genuine smile!
I have been a customer at the jiffy lube in Pikesville Md for more years than I can remember. The staff, over the years, have always been friendly, professional, helpful, courteous, and in every way the best. I can’t say enough for everyone who works there. Thank you.
They did what they were supposed to do in a professional manner
Friendly staff. Good service.
Clearer communication
Military discount.
The guys take good care of the customers
You guys do a great job because you pin-point the problem and you explain it to the customer. Your also pretty fast and give an accurate account of the situation. Thanks!
Well this is where I go for service, I was the first one there got filters changed with oil ,the team always let's me know what's going on with my car ,really know there job ,I was out in minutes and got to use my coupon, thanks team for a great job .
Great Customer Service
Staff was great .....and the service was also great
Respect , knowledge and good communication
They did more then I came for but with permission and they were super friendly and respectful.
Very fast when they work at my car
Quick and efficient
Excellent quick service.
Courteous and professional service
Friendly staff. Good communication. Work was done quickly and done well.
Great Service quick
Got an oil change. Service man stripped my oil pan drain plug. Car is now leaking oil.
Nice people, nice workers, very professional
Great customer service, speedy, and friendly attitude. Lots of smiles!
I been going to the same garage every since I had an automobile knew the old owner never had any problems
I enjoyed the professionalism and service I received
My tire went flat. Took to tire shop and there was no leak. The tire valve got stuck when Jiffy Lube tested my tire’s air pressure and air leaked out. This was corrected when we put more air in the tire, it popped back in place. Now I am left with damage on my tire from driving on a flat! No longer using Jiffy Lube. It’s already enough headache and pressure dealing with associates trying to offer over-exaggerated services. Valvoline will get my business moving forward. Very disappointed.
Knowledgeable staff. Quick service.
Great staff and quick service
Excellent service. Quick and friendly!
Great customer service
Yes