based on 3397 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I like several things about my last visit.
1. The way I was greeted when I pulled up to the Bay.
2. They went over what was recommended for my vehicle before performing service and told me what it would cost.
3. I was pleasantly surprised at how quickly they completed my service needs, and gave me recommendation for future service on my vehicle.
Great customer service. Walter was very helpful.
Professional and friendly staff. Workers appeared happy to be there
The service was great as well as the automotive technicians I engaged with. The speed of service was also excellent.
The service was great and the workers were friendly!
Very positive as always the staff does a good job there and is always fast in performing services
Miguel, Rob and crew were very professional and helpful. Everything was explained in detail on what was needed. Wonderful experience.
What I liked about my most recent visits was the professional, and courteous service I received.
Was quick and helpful. Everyone was very nice
Nice men
Quick and very professional
Glad I got my oil changed. I really liked my car was vacuumed out. After having a sour day it made me smile. Every Jiffy Lube DOES NOT follow their protocol but this location did. You got a loyal customer. For sure!
We were in and out fast. Everyone was helpful. We always use this Jiffy Lube.
Get "it" right the first time by hiring people who aren't affair to "put in the work". Also pay a little more which could contribute to having good employees. It's like the crew at that location weren't trying not to do too much, because I called that early morning I was told to be there before four pm, and if afterwards my needed work would be the day. People aren't getting paid much these times which creates work atmosphere like this one I dealt with.
Prompt efficient service
Great service! Kind and quick.
It was quick and professional as always. Love the team there.
Everything was well explained and procedurally done regarding my service. Staff are friendly, knowledgeable and don't keep you in the dark about what's going on. The only reason i rated an 8 was because upon receiving my car, i noticed black smudges on my car door handle, steering wheel, upholstery, and on the upholstery seating which i would have thought they'd have cleaned giving the fact that this was the first time i've seen it from my many visits here. Other than that, good job as always.
This is the first time I have ever used a Jeffy Lube for my service. My car is seven years old and has always been maintenance by the Dealer. It was a great service - less cost from the Dealer and service was done fast! They checked my tires too and filled them appropriately - it was great! A friend said to use the Jeffy Lube in Clarksville Maryland and I would be happy and I was. The main Technician could not be any more helpful to me.
They were able to perform a variety of needed operations and the wait was surprisingly short. I have never had a complaint or call back with any repair or operation performed by this Q lube.
I've been coming to this location for several years to have my car serviced. The staff are all amazing.
The politeness of the gentlemen that helped me, and the speed of service.
Greeted by a very friendly employee. car was nice and clean when i picked it up and the employee who checked me out was also very friendly! amazing customer service - I wish i had gotten their names so they could be recognized
Always wonderful service! 10/10
The professional attitude and prompt service. The team was very informative.
Good service!!
speed in which you completed work
Great customer service and quick completion of services rendere. Keep up the good work!
I had asked for some feedback in regard to a leak I am noticing… they told me they would look and let me know when done. however after the service was completed, no one came back to discuss what was found with my car. I asked the girl who was checking me out and she said “they didn’t put any notes, so everything should be fine”. It would have been nice if the service rep came back to explain if they did or did not find the issue I was inquiring about. Now I’m unsure if they checked and will need to visit another location to have them recheck the same issue.
Professional
Courteous
Thorough
Quick!
Happy customer 🙂