based on 7101 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I patronize this Jiify Lube and have not had a complaint. Howevwe, It was not apparent to me on this visit that the car had been vacuumed because there were leaves on the passenger side floor. Also, the updates to the system notifications such as Oil change needed were not done.
The service is always great.
Fast and friendly people
Keep staying consistent. My first experience was great keep the same consistent service and speed. Good luck in generating build and repeat customers
Friendly staff
The mechanics were very quick at performing an oil change for my Chevrolet Suburban. At Jiffy Lube, one mechanic stands under the vehicle in a service pit to perform the oil change while the others are up top checking fluids, adding the new oil, and they also vacuum out the carpets inside the vehicle. Therefore, my truck did not have to be put on a lift making it an efficient process for all of these tasks to be completed simultaneously. The mechanics conducted themselves professionally and answered all of my questions.
Friendly helpful staff.
i pay $70 for synthetic oil change in american lube…
Very friendly and proactive staff. When I pulled up, someone ran my vehicle history so they immediately addressed me by name. Makes you feel like they are going to take care of your vehicle when they take the time before you get onto the floor.
Always quick and professional
Happy
service was excellent
Very quick and efficient service
Very friendly and professional people
Nice Employee staff! Easy to talk to! Been coming to this location for years!
I like the quality of excellent customer service given to me by Mr. Larry Derr. He respectfully explained what needed to be done both with words and pictured so I can understand He patiently and in a pleasant voice, not fake answered my question. I also observed how he remained professional, calm and respectfully, apologetic while dealing with an obnoxious customer. The customer calmed down and apologized to Mr. Derr before leaving.
No appointment was necessary and the oil change was done quickly. They also informed me of what else was needed and what would be urgent and what could wait
Friendly service
Teach your workers how to read a ture pressure gage.
When I ask for 32psi in all turns, I expect to see that. Not 36, 35, 35, and 37
Speed, tracking, professionalism.
Fasr easy and they can fit a wide range of vehicals
Cost and not doing a thorough job cleaning my filters without complaining
Quick and convenient to my commute.
grege was very professinal and frendly
Ricky and the team are friendly and welcoming
Good
Good customer service and honesty.
Efficient, educational and professional service.
More communication from the staff about the status of fluids, filters, etc.
they were very quick and helpful.