Jiffy Lube
No Address
Baltimore
MD 21136
United States

Average rating: 8.7 out of 10 based on 2742 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 29, 2024 — Rated 10 out of 10 by C.M. Oxon Hill Jiffy Lube
What did you like about your recent visit?

The staff was very informative walk me through everything that that was wrong with my car and what was needed.

Report a concern   October 29, 2024 — Rated 10 out of 10 by S.H. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

I was in and out fast did a good job was treated very nice.
Report a concern   October 29, 2024 — Rated 6 out of 10 by R.S. Jiffy Lube of Pasadena
How did we disappoint you and what can we do to make things right?

The price WITH COUPON WAS GREAT the speed of service was great employees were very polite

Report a concern   October 29, 2024 — Rated 10 out of 10 by T.W. Oxon Hill Jiffy Lube
What did you like about your recent visit?

Everything including discounts that I could use!!! Great pricing
Report a concern   October 28, 2024 — Rated 10 out of 10 by C.E. Jiffy Lube of Annapolis
What did you like about your recent visit?

Amazing staff very knowledgeable and helpful. They go above and beyond always and this is by far the best Jiffy Lube in the state of Maryland.
Report a concern   October 28, 2024 — Rated 10 out of 10 by J.F. Jiffy Lube of Pasadena
What did you like about your recent visit?

Speedy, courteous service
Report a concern   October 28, 2024 — Rated 10 out of 10 by G.F. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

I like your customer service and I would like for you to have more coupons and discount price
Report a concern   October 28, 2024 — Rated 10 out of 10 by B.B. Jiffy Lube of Annapolis
What did you like about your recent visit?

great service fair pricing

Report a concern   October 28, 2024 — Rated 9 out of 10 by B.W. Jiffy Lube of Owings Mills
What did you like about your recent visit?

Great job

Report a concern   October 28, 2024 — Rated 0 out of 10 by D.L. Oxon Hill Jiffy Lube
How did we disappoint you and what can we do to make things right? Please indicate if you would like a phone or email follow-up?

They use recycled oil. I got my oil changed again a week later just to be on the safe side because I was making a very long road trip and I do drive a lot on a daily basis. To my surprise, the oil that was drained was absolutely filthy. Entirely too dirty to have happened within a week. They’re using recycled oil. I’ll never be back.
Report a concern   October 28, 2024 — Rated 10 out of 10 by T.M. Jiffy Lube of Laurel
What did you like about your recent visit?

Quick service
Report a concern   October 28, 2024 — Rated 10 out of 10 by A.M. Jiffy Lube of Millersville
What did you like about your recent visit?

Very nice and fast

Report a concern   October 28, 2024 — Rated 10 out of 10 by L.T. Jiffy Lube of Elkridge
What did you like about your recent visit?

Always customer friendly
Report a concern   October 28, 2024 — Rated 10 out of 10 by A.W. Jiffy Lube of Elkridge
What did you like about your recent visit?

They took time to explain everything to me and made sure my car was in top shape before I left!
Report a concern   October 28, 2024 — Rated 9 out of 10 by E.T. Jiffy Lube of Owings Mills
What did you like about your recent visit?

The manager was prompt and very professional
The explanation was clear the job was done faster than the time I was expecting.
Report a concern   October 28, 2024 — Rated 10 out of 10 by M.C. Oxon Hill Jiffy Lube
What did you like about your recent visit?

professional and knowledgeable
Report a concern   October 28, 2024 — Rated 10 out of 10 by E.C. Jiffy Lube of Beltsville
What did you like about your recent visit?

Very good
Report a concern   October 28, 2024 — Rated 7 out of 10 by N.D. Jiffy Lube of Dundalk
What could we do to improve?

I showed your employee my 15% off valid coupon from my email and he only gave me 10%off, would’ve saved me another $9-10. Not happy about that.
Report a concern   October 28, 2024 — Rated 10 out of 10 by M.N. Jiffy Lube of Millersville
What did you like about your recent visit?

They were very nice and very helpful throughout the service. They did everything I asked for and they were on point. Very nice people. Honestly I would come back.

Report a concern   October 28, 2024 — Rated 10 out of 10 by T.B. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Excellent experience they were open on Sunday what an absolute convenience thank you
Report a concern   October 28, 2024 — Rated 10 out of 10 by R.W. Jiffy Lube of Beltsville
What did you like about your recent visit?

professional and courteous!!!
Report a concern   October 28, 2024 — Rated 10 out of 10 by B.C. Jiffy Lube of Severn
What did you like about your recent visit?

Outstanding service by your team. All of your associates were personable, professional, and caring towards my son and I. The collaboration amongst the team resulted in a smooth and speedy process. The entire process took 15-20 minutes. Please give a “Thank You” to the entire team who worked on Sunday, October 27th - they deserve the shout-out.

Report a concern   October 28, 2024 — Rated 10 out of 10 by R.L. Oxon Hill Jiffy Lube
What did you like about your recent visit?

Everything

Report a concern   October 28, 2024 — Rated 10 out of 10 by C.S. Jiffy Lube of Owings Mills
What did you like about your recent visit?

I went in at a great time and the sfaff was very polite and speedy. I always am in and out and pleased with the service.

Report a concern   October 28, 2024 — Rated 10 out of 10 by A.V. Jiffy Lube of Crofton
What did you like about your recent visit?

The service was quick.
Report a concern   October 28, 2024 — Rated 10 out of 10 by T.S. Clarksville Jiffy Lube
What did you like about your recent visit?

Very professional and timely.

Report a concern   October 27, 2024 — Rated 10 out of 10 by J.B. Jiffy Lube of Pasadena
What did you like about your recent visit?

Real fast service good coffee
Report a concern   October 27, 2024 — Rated 10 out of 10 by B.F. Jiffy Lube of Johnstown
What did you like about your recent visit?

Full service and I didn't have to step out of the car.

Report a concern   October 27, 2024 — Rated 10 out of 10 by E.G. Jiffy Lube of Pikesville
What did you like about your recent visit?

They were attentive. Customer service was great. I was able to use a coupon to get $20 off of my full synthetic oil change. They got me in and out. I would visit again.
Report a concern   October 27, 2024 — Rated 8 out of 10 by S.O. Jiffy Lube of Dundalk
What could we do to improve?

Friendly, fast, attentive
Informed me what was needed/could be changed without feeling too pushy

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