Jiffy Lube
No Address
Baltimore
MD 21136
United States

Average rating: 9.3 out of 10 based on 3767 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 3, 2025 — Rated 10 out of 10 by S.O. Jiffy Lube of Annapolis
What did you like about your recent visit?

Quick

Report a concern   March 3, 2025 — Rated 10 out of 10 by A.S. Jiffy Lube of Pikesville
What did you like about your recent visit?

Great customer service.

Report a concern   March 3, 2025 — Rated 10 out of 10 by B.H. Jiffy Lube of Beltsville
What did you like about your recent visit?

First, my mechanic was extremely professional person. He introduced himself and got down to work he asked questions to resolve the issue. Again, he was very professional, diligent and did a good job representing himself and Jiffy Lube.

Report a concern   March 3, 2025 — Rated 10 out of 10 by F.M. Jiffy Lube of Annapolis
What did you like about your recent visit?

Great service

Report a concern   March 3, 2025 — Rated 9 out of 10 by J.K. Jiffy Lube of Dundalk
What did you like about your recent visit?

Guys were friendly and made sure I was happy with my service

Report a concern   March 2, 2025 — Rated 10 out of 10 by C.R. Jiffy Lube of Millersville
What did you like about your recent visit?

They were fast and didn’t try to talk me into having other work done. Friendly too.

Report a concern   March 2, 2025 — Rated 10 out of 10 by J.A. Jiffy Lube of Johnstown
What did you like about your recent visit?

Quick & very nice..they vacuumed my car👍🏻

Report a concern   March 2, 2025 — Rated 7 out of 10 by S.C. Jiffy Lube of Millersville
Comment pouvons-nous nous améliorer ?

Went there on Saturday sat in line as the waiting room was full so sat there for over 1hur 45 minutes watched 3 workers standing around talking and nothing being done after 50 minutes two other vehicles/customers had left I watched as nothing was getting completed so I left

Report a concern   March 2, 2025 — Rated 8 out of 10 by L.P. Jiffy Lube of Elkridge
Comment pouvons-nous nous améliorer ?

I was supposed to get a vacuum with my service. They only partially vacuumed the front, completely disregarding the back.

Report a concern   March 2, 2025 — Rated 10 out of 10 by C.P. Jiffy Lube of Pasadena
What did you like about your recent visit?

Fast, respectful, clear, and concise

Report a concern   March 2, 2025 — Rated 5 out of 10 by J.P. Altoona Jiffy Lube
Quelles ont été vos déceptions et comment pouvons-nous améliorer les choses?

coffee machine wasn't working right and spilled water all over the table and my clothes. Prices definitely went up. Invoice says my carpets were swept. That never happened I assure you. Other than that, service was okay. I went early so I would not have to wait that long. I was done about 40 minutes later.

Report a concern   March 2, 2025 — Rated 10 out of 10 by B.W. Clarksville Jiffy Lube
What did you like about your recent visit?

The professionalism of the entire staff and the ability to answer any questions I have about my car.

Report a concern   March 2, 2025 — Rated 10 out of 10 by P.R. Jiffy Lube of Pikesville
What did you like about your recent visit?

Excellent, friendly and professional service from the entire staff.

Report a concern   March 2, 2025 — Rated 9 out of 10 by G.L. Jiffy Lube of Pikesville
What did you like about your recent visit?

All

Report a concern   March 2, 2025 — Rated 9 out of 10 by F.P. Oxon Hill Jiffy Lube
What did you like about your recent visit?

They were fast abd courteous

Report a concern   March 2, 2025 — Rated 10 out of 10 by V.B. Jiffy Lube of Laurel
What did you like about your recent visit?

Everyone that I spoke with was very professional

Report a concern   March 2, 2025 — Rated 10 out of 10 by J.S. Jiffy Lube of Annapolis
What did you like about your recent visit?

The normal team approach where all my car's needs got taken care in a quick and efficient manner. I received good advice also. Love their consistency.

Report a concern   March 2, 2025 — Rated 10 out of 10 by M.H. Oxon Hill Jiffy Lube
What did you like about your recent visit?

Quick and efficient

Report a concern   March 2, 2025 — Rated 10 out of 10 by D.S. Jiffy Lube of Owings Mills
What did you like about your recent visit?

service

Report a concern   March 2, 2025 — Rated 10 out of 10 by N.J. Jiffy Lube of Crofton
What did you like about your recent visit?

Customer service

Report a concern   March 2, 2025 — Rated 10 out of 10 by B.P. Jiffy Lube of Johnstown
What did you like about your recent visit?

Couurtesy speed of service

Report a concern   March 2, 2025 — Rated 10 out of 10 by T.S. Jiffy Lube of Annapolis
What did you like about your recent visit?

It was efficient and handled with care

Report a concern   March 2, 2025 — Rated 5 out of 10 by W.H.I. Oxon Hill Jiffy Lube
How did we disappoint you and what can we do to make things right? Please indicate if you would like a phone or email follow-up?

I gave the shop a second chance after the last time I had to return twice because my truck was smoking after the tech repeatedly told me it was ok. I was never told the exact issue and left very unsatisfied. Out of an urgency I came this last time and although I had a different experience I am still hesitant to return in the future.

Report a concern   March 2, 2025 — Rated 9 out of 10 by R.B. Jiffy Lube of Millersville
What did you like about your recent visit?

Everything was great except my oil filter wasn't in stock and I had to go pick one up and come back. But everything was great overall. I understand you can't keep every filter in stock at all times.

Report a concern   March 2, 2025 — Rated 9 out of 10 by R.G. Jiffy Lube of Crofton
What did you like about your recent visit?

Quick

Report a concern   March 2, 2025 — Rated 10 out of 10 by L.C. Jiffy Lube of Annapolis
What did you like about your recent visit?

Quick, friendly associates

Report a concern   March 2, 2025 — Rated 10 out of 10 by T.H. Jiffy Lube of Beltsville
What did you like about your recent visit?

Walter and all the other employees at this location are friendly, professional, and efficient. I'm very happy with the servives I receive there.

Report a concern   March 2, 2025 — Rated 10 out of 10 by R.B.I. Jiffy Lube of Beltsville
What did you like about your recent visit?

Efficiency.

Report a concern   March 1, 2025 — Rated 10 out of 10 by D.S. Jiffy Lube of Owings Mills
What did you like about your recent visit?

Pleasant techs, quick oil change.

Report a concern   March 1, 2025 — Rated 10 out of 10 by S.J. Jiffy Lube of Millersville
What did you like about your recent visit?

Top notch service!


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