Jiffy Lube
No Address
Baltimore
MD 21136
United States

Average rating: 9.5 out of 10 based on 2946 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 1, 2025 — Rated 10 out of 10 by S.P. Oxon Hill Jiffy Lube
What did you like about your recent visit?

They took me right away and they were fast changing breaks and rotors

Report a concern   March 1, 2025 — Rated 10 out of 10 by R.G. Jiffy Lube of Laurel
What did you like about your recent visit?

Exelente servicio

Report a concern   March 1, 2025 — Rated 10 out of 10 by S.G. Jiffy Lube of Annapolis
What did you like about your recent visit?

Coupons available, cleaning the carpet, quick service and professionalism!

Report a concern   March 1, 2025 — Rated 10 out of 10 by M.P. Jiffy Lube of Crofton
What did you like about your recent visit?

Efficient, knowledgeable. Customer is priority

Report a concern   March 1, 2025 — Rated 10 out of 10 by M.M. Jiffy Lube of Laurel
What did you like about your recent visit?

Very professional and efficient

Report a concern   March 1, 2025 — Rated 10 out of 10 by I.K. Jiffy Lube of Pasadena
What did you like about your recent visit?

Everyone was nice and respectful. Did a good job!

Report a concern   March 1, 2025 — Rated 10 out of 10 by J.G. Jiffy Lube of Reisterstown
What did you like about your recent visit?

The team was very courteous and professional. They listened to why I stopped in for service and addressed all my service needs in a timely manner. They team also pointed out that I was within my oil top off period, wasn't due for a full service oil change and topped off my daughter's car with two quarts of oil and checked her brakes.

I was beyond happy with their service and will continue to be a customer because I trust this service team and appreciate their excellent customer service.

Report a concern   March 1, 2025 — Rated 10 out of 10 by T.A. Jiffy Lube of Annapolis
What did you like about your recent visit?

Great people, excellent service

Report a concern   March 1, 2025 — Rated 10 out of 10 by J.S. Jiffy Lube of Pasadena
What did you like about your recent visit?

Justin was very helpful and the whole crew very efficient.

Report a concern   March 1, 2025 — Rated 10 out of 10 by J.H. Jiffy Lube of Pasadena
What did you like about your recent visit?

Great Customer service

Report a concern   March 1, 2025 — Rated 10 out of 10 by B.W. Jiffy Lube of Pasadena
What did you like about your recent visit?

The people are always friendly and the service is quick.

Report a concern   March 1, 2025 — Rated 10 out of 10 by C.J. Jiffy Lube of Pikesville
What did you like about your recent visit?

Great service

Report a concern   March 1, 2025 — Rated 10 out of 10 by D.N. Jiffy Lube of Pasadena
What did you like about your recent visit?

It was quick and easy to get my oil changed and all fluids filled, they do a great job

Report a concern   March 1, 2025 — Rated 10 out of 10 by O.V. Clarksville Jiffy Lube
What did you like about your recent visit?

Fast, friendly and efficient

Report a concern   February 28, 2025 — Rated 10 out of 10 by T.B. Jiffy Lube of Annapolis
What did you like about your recent visit?

Fast & friendly!

Report a concern   February 28, 2025 — Rated 10 out of 10 by R.F. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Mindy was very helpful in attending to my needs .
The service was excellent .

Report a concern   February 28, 2025 — Rated 0 out of 10 by N.H. Jiffy Lube of Laurel
How did we disappoint you and what can we do to make things right? Please indicate if you would like a phone or email follow-up?

Go in with needing an oil change and come out with an expensive issue that needs to be fixed !

Report a concern   February 28, 2025 — Rated 10 out of 10 by R.B. Jiffy Lube of Annapolis
What did you like about your recent visit?

It was good, I'd come back.

Report a concern   February 28, 2025 — Rated 4 out of 10 by C.A. Jiffy Lube of Annapolis
How did we disappoint you and what can we do to make things right? Please indicate if you would like a phone or email follow-up?

Oil change is great, but you lost me when you charged me 69.95 for a 15.00 cabin filter!!!

Report a concern   February 28, 2025 — Rated 5 out of 10 by J.V. Jiffy Lube of Crofton
How did we disappoint you and what can we do to make things right? Please indicate if you would like a phone or email follow-up?

They could not figure how to reset the maintenance indicatory

Report a concern   February 28, 2025 — Rated 10 out of 10 by D.B. Altoona Jiffy Lube
What did you like about your recent visit?

Very friendly personnel, Fast service, no hard sell. Paid attention to my needs.

Report a concern   February 28, 2025 — Rated 1 out of 10 by E.J. Jiffy Lube of Crofton
How did we disappoint you and what can we do to make things right? Please indicate if you would like a phone or email follow-up?

Environment and the attitude of the front staff. I don’t spend my money anymore where I don’t feel welcomed.

Report a concern   February 28, 2025 — Rated 10 out of 10 by V.W. Jiffy Lube of Severn
What did you like about your recent visit?

Quick and efficent

Report a concern   February 28, 2025 — Rated 0 out of 10 by M.G. Oxon Hill Jiffy Lube
How did we disappoint you and what can we do to make things right? Please indicate if you would like a phone or email follow-up?

Don’t offer service if you can’t complete it, in its entirety. They offered a tire rotation, but don’t offer a balance. Now my car is trembling so bad I can’t drive it. That’s until I can afford a tire balance.

Report a concern   February 28, 2025 — Rated 8 out of 10 by J.F. Jiffy Lube of Glen Burnie
What could we do to improve?

Service was great. I will definitely return.

Report a concern   February 28, 2025 — Rated 10 out of 10 by B.N. Jiffy Lube of Pasadena
What did you like about your recent visit?

mechanic that greeted me was a delight and talked me through things

Report a concern   February 28, 2025 — Rated 10 out of 10 by U. Jiffy Lube of Dundalk
What did you like about your recent visit?

The gentleman were very efficient w my vehicle needs. Fast very polite services and I was informed of the top off services between services, WOW THATS WONDERFUL.

Report a concern   February 28, 2025 — Rated 0 out of 10 by S.S. Jiffy Lube of Dundalk
How did we disappoint you and what can we do to make things right? Please indicate if you would like a phone or email follow-up?

My invoice had items completed but never done .

Report a concern   February 28, 2025 — Rated 2 out of 10 by D.B. Jiffy Lube of Dundalk
How did we disappoint you and what can we do to make things right? Please indicate if you would like a phone or email follow-up?

After speaking with my husband I was told they sold me a bunch of things that I didn’t need. I also was extremely upset that my driver window was rolled down after getting my windows tinted the day prior. On my receipt it stated my car was vacuumed in which it wasn’t. I will not patronize another Jiffy Lube location.

Report a concern   February 28, 2025 — Rated 10 out of 10 by R.P. Clarksville Jiffy Lube
What did you like about your recent visit?

Great service—fast


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