based on 4378 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Kindness clarity professionalism.
Fair pricing and quickness
Well, they recommended synthetic oil in my 2002 chevy camaro. Today I smell something burning when driving. Tomorrow I will go to a different place to have the oil drained and replaced with the recommended oil for 2002 chevy camaro.
Last time they recommended belt change. Exactly a month after, the belt broke and I had to have the belt ordered by Chevy dealer.
What's up with the recommendations??????
Great service
the staff was attentive, professional. I was in and out quickly. Thanks 😊
Staff friendly and efficient.
Wasn’t sure they could do my foreign model (Mini Cooper), but they figured it out quickly and got it done. Thanks!
Prompt service
I liked the people that work there. They let you know what needs to be done that day and what can wait.
quick and polite
I would shift the music in thr waiting room to music with no singing, just instrumental. The urban hip happy music or rock is difficult listen to in that small.space. I would invest in a small.coffee machine that uses single use pods. I'd find a way to allocate more space to customers for waiting.with desks in case folksmneed to work. I'd enforce some.professionnal grooming a.d uniform standards.
Guys are fast and efficient
Everything but cost of an oil change is high, even at Jiffy Lube. I know inflation.
Good visit. I will return to this store!
I came in to get front brakes. I was welcomed by Guy who remembered me from my previous visit. My loss hubcap problem was resolved by Jay and I received a 25.00 discount on the brake job.Thank you.
Fast and friendly service . They also gave advice on what parts should be replaced without the pressure to purchase them
Fast
Helped me confirm a major repair was needed.
Na
Fast and friendly
Always pleasant and informative while providing timely service . 👍🏾
Quick and informative
Your service team needs to work on better attention to detail. I brought my car in 12/23/24 for an oil change (invoice says "Quality inspection by A. Ivison". When I got home, I found the oil fill cap sitting on the bottom of the windshield--amazingly it hadn't fallen off on the drive home. So they forgot to put the cap back on which of course can allow contaminants into the engine oil--I'm wondering what else they didn't do right?
I've been a Jiffy Lube customer for 20+ years and right now I am considering going elsewhere in the future.
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Fast, efficient and friendly
They get right to the point . Dose not have to wait a long period of time. Very "honest"
Great customer service
Oil change
Very friendly and efficient staff
Fast and efficient service! The coffee and tea station is a plus!!
The service was excellent and everyone was very friendly. A great place to have your car maintained.
The visit was quick and through.