based on 9447 ratings.
What our patients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Doctors and staff are wonderful! They made a difficult day for me much easier.
Very well taken care of from start to finish
After starting at urgent care with my incredibly painful headache, I was reluctant to go to ER. I was concerned that as a woman who takes anxiety meds, I would not be listened to or helped. Instead, I found empathy and valuable care. Thank you!
Pretty seamless! Beautiful facility, easy parking, very patient friendly and a wide and inviting lobby as you wait to check in. The surgical staff are kind, professional, and make you immediately feel at ease. The pre-anesthesia phone calls, registration, and all the "things" that come along with a medical procedure were easy!
Very quickly seen, very nice staff
Very friendly. Clean didn’t take long at all.
My nurses were AMAZING, Karen from Labor and Delivery was absolutely wonderful and truly made my delivery a delight. Such a calm and caring person.
I cannot say enough amazing things about Carol from nursery. An absolutely amazing human.
And Linda my night nurse, same as the first two ladies I described. I had the BEST nurses and I felt so cared for by each and everyone one of them.
Excellent services and best staff i ever see
Convenient and very friendly
Had an episiotomy performed, my discharge instructions had nothing about an episiotomy, what to expect and how to care for one. Had to google it
Personal, friendly, accomadating
We absolutely loved all of our nurses!!!
Erin in Pre operative, Carly in OR, and Jean in post operative!!! All phenomenal
The facility themselves were very nice. The staff was amazing and very kind. They also listened to my needs and had great bedside manners.
Very organized and efficient
Great
I have to say it was all the people that worked there from the front desk to the last person that wheeled me out after my procedure. I was quite impressed by their courteous manners and everyone was neat and clean . I think they must enjoy working there. Nice envirement.
Kind, compassionate people who seemed to genuinely care
Professional and friendly staff
Everyone I encountered was friendly and helpful.
Great and friendly staff.
Beautiful facility and incredibly kind staff
Polite professional caring friendly
Very professional staff.
Everyone was very friendly and made me feel at ease before my procedure.
Service and caring staff
being advised to drink more protein to help heal c section.
Easy patient drop-off and admitting. Pleasant waiting area for families. Friendly and courteous staff. Good care throughout my stay.
Fast and professional practice.
Just too far from my home.
All of it. Been to all area hospitals and Baylor is best with Baylor Frisco on top. Every one there are good people